Park Store Associate - Seasonal winter

Yellowstone Forever•Yellowstone National Park, WY

just now•$16 - $18•Onsite

About The Position

Yellowstone Forever (YF) is the official nonprofit partner of Yellowstone National Park. Our mission is to protect, preserve, and enhance Yellowstone National Park through education and philanthropy. YF connects people to Yellowstone through outstanding visitor experiences and educational programs and translates those experiences into lifelong support of the park and philanthropic investment in its future. Our educational programming and products help people enhance their understanding and appreciation of the wildlife, natural wonders, and cultural history of the park. YF’s operations include Park Stores in and around Yellowstone; the Yellowstone Forever Institute, which offers in-depth educational programing for people of all ages; and a supporter program which raises funds for priority park projects. The Park Store Associate has a critical role in the daily operation of Yellowstone Forever Park stores at visitor centers and contact stations throughout the Greater Yellowstone National Park Area. The associate represents “the face” of the organization by working on the front lines and often in partnership with naturalist rangers from the National Park Service. Associates assist and engage visitors with purchases of educational products, explain our supporter program and recruit new members, and help answer visitor questions about Yellowstone National Park. Success in this position requires outstanding visitor/customer service skills and a passion for Yellowstone National Park and its preservation and sharing that passion with others.

Requirements

High school graduation or G.E.D.
Demonstrated customer service skills
Proficiency in using computers and internet applications
Ability to proficiently use a cash register and adding machine
Ability to accurately handle cash and complete daily closing reports
Ability to work at elevations approaching 8,000 feet
Strong commitment to the mission of Yellowstone Forever
Ability to work a flexible schedule, which may include nights and weekends
Ability to lift boxes/equipment weighing up to 40 pounds (with support of lift equipment)
Ability to represent YF in a courteous and professional manner
This position may involve driving vehicles, therefore applicants must hold and maintain a valid US driver’s license, and maintain a favorable driving record for insurance purposes
A satisfactory criminal background check are conditions of employment

Nice To Haves

POS and retail experience
Experience working in a non-profit environment
Knowledge of Yellowstone National Park

Responsibilities

Actively greet visitors and be familiar with all merchandise to assist customers in making purchases
Actively promote Yellowstone Forever’s supporter program and encourage visitors to participate by offering the opportunity to join to as many customers as possible
Become an advocate for Yellowstone Forever Institute and the classes and course offerings and promote them to our customers and supporters
Ring up sales using a Point of Sale (POS) computer system
Be comfortable with technology and problem solving to provide superior customer service
Complete daily cash reports
Respond to questions about the park by providing accurate information or, when necessary, referring the visitor to another source
Stock and clean the store and keep it held to the highest presentation standards
Work collaboratively with staff across the organization and cooperating partners
Represent Yellowstone Forever and its mission accurately and positively
Foster a collaborative, team-oriented environment with YF employees, volunteers, and partners
Travel into Yellowstone, throughout the Greater Yellowstone area and other locations, as required
Other tasks as assigned by Park Store Manager, Park Stores Operations Manager, Retail Operations Manager, or other designated leadership
Have a passion for creating and delivering a superior customer experience
Work collaboratively within the Yellowstone Forever organization to ensure that operations within the store are carried out in accordance with Yellowstone Forever’s procedures and standards