SFDK Park Services Sr. Supervisor - $21.50/HR
About The Position
This role involves coordinating the daily operations of park zones, administering daily assignments, and ensuring compliance with the Park Services training program. The position requires motivating and coaching team members, supervisors, and leads to achieve cleanliness and efficiency standards, while also auditing performance and developing staff. Responsibilities include managing department schedules, assisting with recruiting, answering guest inquiries, and enforcing park policies. The role also involves completing formal documentation and performing other related duties as assigned.
Requirements
- Must be at least 18 years of age
- Be able to communicate effectively in the English language, including the ability to read, speak, and understand the English language.
- Be available to work flexible hours at night, weekends and holidays
Responsibilities
- Coordinating the daily operation of park zones, and administering daily assignments for the team.
- Complying with and enforcing all aspects of the Park Services training program, including the daily application and supervision of all training procedures, policies, and documentation.
- Writing and updating a department schedule; assisting in specialized recruiting when appropriate.
- Answering any questions/inquiries that Guests may have.
- Motivating and interacting with Supervisors, Leads, and Team Members.
- Coaching Supervisors, Leads, and Team Members to monitor efficiency standards and achieve cleanliness standard across the park.
- Auditing the skills and performance of department Team Members, Leads, and Supervisors.
- Coaching and developing Team Members on guest service, training, safety, and efficiency.
- Overseeing the development of Supervisors, Leads and Team Members.
- Completing and maintaining all formal documents and audit forms used on a daily basis in the department.
- Enforcing all Six Flags Discovery Kingdom policies.
- Assisting in other areas of the Park Services Department.
- Performing other incidental and related duties as required and assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
