Park Services Lead

Six Flags Entertainment Corporation•Corfu, NY

2d•Onsite

About The Position

The Park Services Lead is responsible for ensuring the safety of guests and employees, training staff, executing cleaning checklists, and maintaining operational standards. This role involves direct supervision of a team, performance evaluation, and ensuring adherence to park policies and procedures. The Lead will also manage inventory, respond to guest concerns, and work closely with the Safety department to uphold safe practices. This position requires strong leadership, communication, and problem-solving skills, along with the ability to operate various equipment and understand safety data sheets.

Requirements

Proven organization and time management skills.
Ability to solve practical problems and interpret a variety of written and oral instructions.
Strong communication skills including the ability to effectively present information and respond to questions from groups of managers, employees, and guests.
Strong motivational, leadership and team building skills.
Ability to learn to operate equipment including pressure washers, restroom deep cleaners, wash down truck, and sweep truck.
Ability to read, interprets, and adheres to instructions and restrictions described in Material Safety Data Sheets.
Ability to work a flexible schedule, including nights, weekends, holidays and a six-day workweek, as required.

Responsibilities

Ensure the safety of both guests and employees is the highest priority.
Train employees in accordance with standard operating procedures, training checklists, and safety standards.
Execute the cleaning checklists/inventory sheets for an assigned team and ensure cleanliness in front-of-the-house, back-of-the-house, and fringe areas.
Ensure equipment is operated in accordance with standard operating procedures.
Ensure pre-opening and closing procedures are properly completed.
Maintain an open and effective line of communication between team members and management/supervision.
Evaluate the performance of employees and provide feedback to promote growth and retention.
Take immediate and decisive action to correct employees who are working at a substandard level.
Schedule rotations and break periods and ensure breaks are completed on time.
Maintain an adequate stock of all necessary cleaning supplies, paperwork, and equipment.
Interpret and enforce all park and corporate policies as set forth by Darien Lake.
Respond to guest comments and resolve guest concerns in a friendly, non-offensive manner.
Ensure employees immediately report all injuries to First Aid Department. Work with Safety to ensure that individuals are retrained when necessary to ensure safe practices are followed.