Story Land - Park Services Host

Herschend•Bartlett, NH

4d•Onsite

About The Position

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality. As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. Do you love working outside and engaging with people? Do you have an eye for detail and take pride in your ability to tidy up a space? The Park Services Hosts are dedicated to keeping each location’s public areas clean and presentable at all times. We are currently looking for a: Story Land - Park Services Host Roles & Responsibilities: Roles and Responsibilities: Maintain the cleanliness of the park in both outdoor areas and indoor office spaces Execute cleaning tasks as outlined in training and Standard Operating Procedures Complete regular and rotating weekly cleaning tasks as assigned during shift periods Diligently clean and disinfect public areas including, but not limited to, outdoor park areas and walkways, restrooms, offices, food stands, employee dining facilities, ride areas, and lockers Provide exceptional guest service by assisting guests with their questions or issues Ensure the park pathways are litter free Return food trays to food stands and maintain clean condiment and food line areas Ensure trash receptacles are clean and free of spills visually and are emptied on a regular basis Check toilet paper, soap dispensers, in restrooms and replace supplies Sweep, mop and/or scrub interior floors Perform basic maintenance duties (e.g. unclogging the toilet or changing light bulbs) Accurately and promptly report maintenance problems to proper authorities Preserve landscaping of park (pulling weeds, watering flowers) Ensure benches and flowerbeds are clean and free of debris Properly handle, label, and store cleaning chemicals and supplies Protect guests' belongings, deliver lost and found items immediately Proactively monitor the park for safety hazards (e.g. wet floors, tripping hazards, etc.) Maintain records on all work completed and safety inspections Ensure ADA standards are met in each location All other duties and special projects assigned by leadership Working at Story Land is about making people happy! It’s about being independent and having fun, making new friends and earning extra money while doing so. As a Story Land host, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights! We're not just in the attractions business; we're in the people business- and that starts with our own. Our 20,000+ hosts across North America are the heartbeat of our diverse and growing company. In keeping with our company values, we nurture a balance between work and family, strive to promote 70% from within and support each host’s efforts to develop a fulfilling and rewarding career

Requirements

Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.
No education requirements for this position
Previous work experience is not required
Must be at least 16 years of age to comply with New Hampshire Child Labor Laws
Ability to work flexible schedule, including evenings, weekends, and holidays
Must have reliable transportation to and from work for your scheduled shift
Ability to comply with all uniform policies
Must possess strong attention to detail and desire to keep park clean and presentable
Ability to safely and properly use a variety of cleaning equipment, including brooms and mops
Must display a positive attitude, eagerness to learn, and professional image in compliance with all park guidelines
Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
Ability to follow direction, multi-task, and work as part of a team as well as independently
Ability to stand, walk, stoop, twist, kneel, bend, or squat for long periods of time
Ability to remain on feet for majority of the workday
Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more
Ability to consistently use hands to grasp, control, move objects/tools
Ability to see details of objects that are more than a few feet away
Frequent exposure to all outdoor and indoor areas of the park
Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain and other weather conditions
Subject to constant repetitive motion, high noise levels, flashing lights, highly populated areas, and exposure to various cleaning chemicals
Subject to bloodborne pathogens; Proper PPE is required in these situations.
Subject to frequent interruptions and requests that may require reprioritization of activities

Nice To Haves

Spanish or other bilingual language skills are a plus.

Responsibilities

Maintain the cleanliness of the park in both outdoor areas and indoor office spaces
Execute cleaning tasks as outlined in training and Standard Operating Procedures
Complete regular and rotating weekly cleaning tasks as assigned during shift periods
Diligently clean and disinfect public areas including, but not limited to, outdoor park areas and walkways, restrooms, offices, food stands, employee dining facilities, ride areas, and lockers
Provide exceptional guest service by assisting guests with their questions or issues
Ensure the park pathways are litter free
Return food trays to food stands and maintain clean condiment and food line areas
Ensure trash receptacles are clean and free of spills visually and are emptied on a regular basis
Check toilet paper, soap dispensers, in restrooms and replace supplies
Sweep, mop and/or scrub interior floors
Perform basic maintenance duties (e.g. unclogging the toilet or changing light bulbs)
Accurately and promptly report maintenance problems to proper authorities
Preserve landscaping of park (pulling weeds, watering flowers)
Ensure benches and flowerbeds are clean and free of debris
Properly handle, label, and store cleaning chemicals and supplies
Protect guests' belongings, deliver lost and found items immediately
Proactively monitor the park for safety hazards (e.g. wet floors, tripping hazards, etc.)
Maintain records on all work completed and safety inspections
Ensure ADA standards are met in each location
All other duties and special projects assigned by leadership