Story Land- Revenue Admin Assistant

HerschendBartlett, NH
11dOnsite

About The Position

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality. As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. The Revenue Administrative Assistant is responsible for assisting the In-Park Revenue Director, Revenue Administrator, Food & Beverage Manager, Retail Manager and/or other leadership with a variety of administrative work, including order input, inventory tracking and reporting, waste management, invoice/accounts payable processing, scheduling, timekeeping, and other assigned tasks, as needed. The ideal candidate for this role will possess strong attention to detail, verbal and written communication abilities, technical competencies, and discretion. We are currently looking for a: Story Land- Revenue Admin Assistant Roles & Responsibilities:

Requirements

  • High School diploma, GED, or equivalent; Equivalent work experience will also be considered
  • 1+ years of previous administrative work experience recommended but not required
  • Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.
  • Must be at least 18 years of age to comply with [State] Child Labor Laws
  • Ability to work flexible schedule, including evenings, weekends, and holidays
  • Must have reliable transportation to and from work for your scheduled shift
  • Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
  • Ability to meet time-sensitive deadlines with accuracy and urgency
  • Ability to do basic arithmetic and understand basic spreadsheets
  • Ability to accurately account for tickets, coupons, and other controlled materials
  • Ability to comply with all policies and procedures related to the operation of cash/POS handling equipment
  • Ability to maintain confidentiality and protect sensitive revenue data
  • Ability to use office technology and equipment, such as PC, software, and copier
  • Must be proficient in Microsoft Outlook, Excel, Word, and Power Point
  • Must possess strong written and verbal communication skills
  • Must possess strong attention to detail and problem-solving abilities
  • Ability to follow direction, multi-task, and work as part of a team as well as independently
  • Ability to remain seated for extended periods of time, while using a computer
  • Ability to stand or walk for long periods of time throughout the workday
  • Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders
  • Ability to carry, push, pull, lift, and hold objects weighing 20 pounds or more
  • This role will be primarily based in an office setting, with frequent interaction with other indoor or outdoor park locations
  • Some exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions
  • Subject to frequent interruptions, constant repetitive motion, high noise levels, flashing lights, and heavily populated environments

Nice To Haves

  • Previous amusement park, theme park, or waterpark experience a plus but not required

Responsibilities

  • Assist with managing inventory, processing accounts payable, creating purchase orders, and overseeing invoicing duties, as needed
  • Utilize Workday and Crunchtime technology to transfer inventory between Park locations to ensure accuracy of both inventory and sales revenue
  • Participate in physical inventory activities and assist with the preparation of accurate reports to reflect inventory levels
  • Prepare daily revenue and financial reports to track revenue, Cost of Sales (COS), and per caps, as requested
  • Analyze daily reports and logs for accuracy and completeness; proactively identify errors and make corrections to reports before submitting them to leadership
  • Perform a wide variety of administrative tasks and data entry
  • Utilize Quinyx and Workday to assist with scheduling, time keeping and tip reporting, as needed.
  • Assist with inputting any OGCP payments collected via Omni Payment System into Galaxy Program.
  • Asist with other duties assigned by leadership

Benefits

  • Working at Story Land& Living Shores Aquarium is about making people happy!
  • It’s about being independent and having fun, making new friends and earning extra money while doing so.
  • As a Story Land & Living Shores Aquarium employee, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills!
  • There are many exciting seasonal job opportunities available to take your summer job to new heights!
  • Team member benefits:
  • We're not just in the attractions business; we're in the people business- and that starts with our own.
  • Our 20,000+ hosts across North America are the heartbeat of our diverse and growing company.
  • In keeping with our company values, we nurture a balance between work and family, strive to promote 70% from within and support each host’s efforts to develop a fulfilling and rewarding career
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