Park Services Attendant

Camelback Resort•Pocono Township, PA
•Onsite

About The Position

Join the Aquatics team as a Park Services Attendant and play a vital role in delivering an exceptional guest experience at Aquatopia. From maintaining the cleanliness of attractions and guest areas to assisting visitors throughout the waterpark, you’ll help create a safe, comfortable, and enjoyable environment for every guest.

Requirements

  • Must be at least 16 years of age.
  • Must be available to work a flexible schedule, including weekdays, weekends, evenings, and holidays.
  • Ability to work effectively in a fast-paced, guest-focused environment.
  • Ability to maintain high standards of cleanliness, organization, and attention to detail.
  • Ability to stand, walk, bend, kneel, and perform physically demanding tasks throughout the shift.
  • Ability to repeatedly lift, carry, push, and move items weighing up to 50 pounds.
  • Ability to work independently, recognize tasks that need to be completed, and take initiative without constant direction.
  • Ability to prioritize tasks and respond appropriately to changing operational and guest needs.
  • Ability to remain professional, positive, and adaptable in a busy environment.
  • Comfortable working in indoor aquatic environments with exposure to water, humidity.
  • Able to work with chemicals according to directions.
  • Strong communication, teamwork, and customer service skills.
  • Must be able to speak, read, and understand English; additional language skills are a plus.
  • Commitment to Camelback Resort's culture of safety, teamwork, and creating Guests for Life.

Nice To Haves

  • additional language skills are a plus

Responsibilities

  • Maintain cleanliness of pools, attractions, cabanas, restrooms, dining areas, walkways, changing areas and other public spaces.
  • Clean and sanitize waterpark grounds and facilities using approved cleaning agents, equipment, and procedures in accordance to health and safety standards.
  • Empty trash and recycling receptacles and maintain overall facility appearance.
  • Ensures that furniture and hard surfaces of public areas are clean and organized.
  • Sweep, mop, and remove debris throughout the waterpark to ensure a clean and safe environment.
  • Smile and create a welcoming, positive environment for every guest.
  • Prioritize safety for yourself, your fellow team members, and all guests at all times.
  • Provide exceptional guest service while maintaining the cleanliness and appearance of all waterpark facilities.
  • Respond promptly and professionally to guest requests, questions, and concerns.
  • Provide guests with directions, information, and assistance to enhance their experience.
  • Identify and report safety hazards, maintenance concerns, or operational issues to leadership.
  • Assist with emergency procedures and provide guidance to guests during emergency situations as directed.
  • Communicate effectively with guests and fellow team members to support a safe, enjoyable, and efficient operation.
  • Support daily operational needs and special projects as assigned.

Benefits

  • Complimentary access to Camelback Resort waterparks and ski mountain; local amusement parks and more! Plus, great friends & family perks.
  • Paid Training
  • Not to be missed employee events throughout the season
  • Referral Bonuses - invite your friends to work with you!
  • Competitive wages and advancement opportunities
  • Next day pay, through PayActiv.
  • Tuition Reimbursement
  • Medical, dental, vision insurance, 401K
  • Vacation and PTO
  • Full Time status benefits
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