Park Ranger

EOS Hospitality•Conway, SC

3d•Onsite

About The Position

Sun Outdoors Myrtle Beach is seeking dependable, customer-focused Park Rangers to help maintain a safe, secure, and enjoyable environment for guests, visitors, and team members. As a Park Ranger, you will be a visible presence throughout the resort, patrolling the property, assisting guests, enforcing resort policies, responding to incidents, and helping ensure the resort remains a fun, family-friendly destination. This position combines outstanding guest service with safety, security, and emergency response responsibilities.

Requirements

High School Diploma or GED required.
Excellent customer service and communication skills.
Ability to remain calm and make sound decisions in emergency situations.
Strong observation skills and attention to detail.
Ability to prepare accurate, legible reports.
Valid driver's license with an acceptable driving record.
Basic computer skills, including email and internet.
Ability to work outdoors in varying weather conditions.
Ability to walk, stand, bend, lift, push, and pull up to 50 pounds with or without reasonable accommodation.

Nice To Haves

Previous experience in hospitality, guest services, campground or RV resort operations, parks and recreation, security, military, law enforcement, or a related field is preferred.

Responsibilities

Patrol the resort by golf cart to identify safety concerns, security risks, and operational issues.
Serve as a friendly ambassador by greeting guests, answering questions, providing directions, and assisting with guest needs.
Promote a safe, welcoming, and family-friendly environment by professionally enforcing resort rules and policies.
Respond promptly to guest concerns, disturbances, accidents, emergencies, and medical incidents while coordinating with management and emergency responders as needed.
Assist guests with lockouts, locating campsites or accommodations, and resolving minor guest concerns.
Monitor resort amenities, pools, playgrounds, parking areas, and common spaces to ensure guest safety and security.
Observe surveillance systems and report suspicious activity or unusual incidents.
Respond to security and safety calls in a timely and professional manner.
Complete accurate incident reports and document safety, security, and operational concerns.
Perform routine inspections of resort facilities, gates, and public areas, reporting hazards or maintenance concerns.
Become familiar with the resort's emergency procedures, life safety systems, fire equipment, and emergency access points.
Assist during resort events, severe weather, emergencies, and other operational needs.
Communicate effectively with management, team members, and emergency responders.
Perform other duties as assigned.