PARK RANGER

Arizona Department of Administration•Patagonia, AZ

2d•$18 - $19•Onsite

About The Position

Under general supervision, performs a variety of work activities while providing customer service in the operation of a recreational, historic or natural resource park; interprets natural features of the area, or historic objects/artifacts for visitors; and ensures public safety by enforcing Park rules and regulations.

Requirements

Principles and processes for providing customer and personal services.
Park rules, fees and revenue functions.
Techniques for display and interpretation of objects, artifacts and general resources to visitors.
General office procedures.
Basic First Aid training.
Computer skills.
Public relations and information dissemination, active listening, service orientation, critical thinking.
Customer service
Active listening.
Critical thinking.
Intermediate building, plumbing, electrical, carpentry and vehicle maintenance skills.
Driving and operating automatic equipment
Custodial Techniques.
Oral and written communication.
Public speaking.
First Aid and emergency response.
Researching information related to park resources, repairs, parts purchases, etc.
Performing math calculations.
Working in team and maintaining interpersonal relationships.
Multitasking, effective communication verbally and in writing.
Works weekends, holidays, night shifts, and outside in extreme temperatures.
Helping maintain buildings, vehicles, and grounds.
Enforcing rules and regulations.
Maintaining professional demeanor in emergencies or high-stress situations.
Must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks.
Must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Nice To Haves

Two years of experience equivalent to a Park Ranger Specialist; OR three years of work experience in customer service, library or museum work; OR a Bachelor's degree in Park Management, Forestry, Natural Resource Management, or a closely related field. Any combination of training and experience that meet knowledge, skills, and abilities may be substituted.

Responsibilities

Hosts visitors.
Provides information in response to visitor questions, direction, guidance, and concerns.
Provides customer service by phone and in-person and respond to public inquiries about park hours, accommodations, and reservations.
Perform cashier duties at Contact Station/Gift Shop.
Collect and account for fees for park admission and store purchases.
Perform various maintenance tasks proficiently including vehicle and park equipment, minor electrical, plumbing, and preventive maintenance.
May lead and assist in training subordinate staff.
Other duties as assigned as related to the position.