PARK RANGER SENIOR / PARK RANGER

Arizona Department of Administration•Sedona, AZ

2d•$18 - $22•Onsite

About The Position

MANAGING AND CONSERVING ARIZONA’S NATURAL, CULTURAL AND RECREATIONAL RESOURCES FOR THE BENEFIT OF THE PEOPLE BOTH IN OUR PARKS AND THROUGH OUR PARTNERS. ARIZONA STATE PARKS AND TRAILS PROTECTS AND PRESERVES 30 STATE PARKS AND NATURAL AREAS. THE AGENCY ALSO INCLUDES THE STATE TRAILS PROGRAM, OUTDOOR-RELATED GRANTS PROGRAM, THE STATE HISTORIC PRESERVATION OFFICE, AS WELL AS THE OFF-HIGHWAY VEHICLE PROGRAM, AND MORE. ARIZONA STATE PARKS AND TRAILS PROVIDES OVER 1,400 CAMPING AND RV SITES THROUGHOUT THE PARKS AND MANAGES 8 OF THE TOP 25 MOST VISITED NATURAL ATTRACTIONS IN ARIZONA.

Requirements

Principles and processes for providing customer and personal services.
Park rules/ regulations, fees and revenue functions.
Techniques for display and interpretation of objects/ artifacts and general resources to visitors.
General office procedures.
Public relations and information dissemination.
Customer service.
Active listening.
Critical thinking.
Driving and operating automotive equipment.
Basic curatorial techniques.
Multi-tasking; and de-escalation techniques.
Public speaking both in a lecture setting and impromptu; supervisory skills relevant to supervising employees and volunteers.
Performing math calculations.
First aid techniques.
Oral and written communications with variable age groups and cultural backgrounds.
Positive interpersonal relationship.
Work unsupervised in a constantly changing and dynamic environment.
Work and collaborate with coworkers to produce innovative concepts and resolve issues in a way that promotes a positive and healthy workplace culture.
Must possess and maintain a current Arizona Driver's license appropriate to assignment.
Must possess or obtain a Level 1 Water Operator certification within 6 months and Level 2 certification within 2 years.
This position requires driving or the use of a vehicle as an essential function of the job to conduct State business.

Nice To Haves

Strong preference for Leave No Trace Instructor and Certified Interpretive Guide certification.
Other beneficial certifications include EMT, Wilderness 1st Aid, CPR/AED.

Responsibilities

Acts as the lead for volunteers, school groups, and potable water operator.
Acts as the drinking water plant operator.
Coordinates and schedules school field trip programs on site.
Volunteer coordination.
Maintaining certification as a Leave No Trace instructor.
Assisting with social media posts.
Performs a variety of work activities while providing customer service in the operation of a recreational, historic or natural resource park.
Interprets natural features of the area, or historic objects/artifacts for visitors.
Ensures public safety by enforcing Park rules and regulations.
Assists with surface water testing and laboratory duties including QA/QC and inventory when needed.
Host visitors.
Conducts interpretive programs and may lead guided walks or hikes.
Provides information in response to visitor questions, directions, guidance, and concerns.
Provides customer service by phone and in-person and respond to publics inquiries about park hours, accommodations, reservations.
Performs outreach in the community with potential volunteers and school group connections.
Provides internal customer service to park volunteers.
Perform cashier duties at Contact Station/Gift Shop.
Collect and account for fees for park admission and store purchases.
Promote the safety of park visitors and enforce Park rules and protect Park resources.
Utilize two-way radio communications system.
Confers with local officials and law enforcement officers.
Completes all necessary reports concerning incidents.
May lead and assist in training subordinate staff.
May maintain, inspect, repair park buildings for any problems or hazards, completion of various carpentry, improvement and repair projects while following maintenance standards.
General cleaning of facilities as necessary.
Completes reports regarding activities, transaction and progress covering a specified time period or project completing.
Obtains and maintains certification as water plant operator.