About The Position

At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee. This job profile includes all seasonal employees of all levels, except for Crossing Guards. Job Description: Duties, Functions and Responsibilities: Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Patrols park facilities for unsafe and deteriorating conditions in City of Austin parks and facilities. Provides customer service and acts as a source of information and assistance to inform the public of park information, rules, regulations, laws, ordinances, and municipal codes. Assists first responder agencies, provides first aid and determines need for and requests emergency services. Anticipates and solves problems and/or provides reports to appropriate agency. Educates park visitors on park amenities, safety rules, and regulations. Issues notices of park exclusions for violations and determines need for and calls for police assistance. Completes incident reports and other routine documentation. Organizes and/or administers educational programs for the public. Responsibilities - Supervision and/or Leadership Exercised: None.

Requirements

  • Must be currently enrolled in the Park Ranger Cadet Practicum at Akins Early College High School.
  • Graduation from the City of Austin Park Ranger Academy and Field Training Program within two (2) weeks of start date.
  • Knowledge of applicable processes, techniques, and methods.
  • Knowledge of city practice, policy, and procedures.
  • Knowledge of City safety rules, regulations, laws, ordinances and municipal codes.
  • Skill in handling multiple tasks and prioritizing.
  • Skill in data analysis and problem solving.
  • Skill in handling conflict and uncertain situations.
  • Ability to establish and maintain effective communication and working relationships with city employees and the public.
  • Ability to work with frequent interruptions and changes in priorities.
  • Ability to work in inclement weather and adverse conditions.
  • Ability to learn different skills and apply them to various job duties.
  • Ability to maintain division mandated physical fitness requirements.
  • Ability to swim at a basic skill level in open water environment.
  • Ability to undergo self-defense training to include various standard techniques and methods.

Nice To Haves

  • Experience working with diverse populations and communities, including interacting with individuals of diverse social, cultural, economic, and educational backgrounds.
  • Ability to travel to more than one work location.

Responsibilities

  • Patrols park facilities for unsafe and deteriorating conditions in City of Austin parks and facilities.
  • Provides customer service and acts as a source of information and assistance to inform the public of park information, rules, regulations, laws, ordinances, and municipal codes.
  • Assists first responder agencies, provides first aid and determines need for and requests emergency services.
  • Anticipates and solves problems and/or provides reports to appropriate agency.
  • Educates park visitors on park amenities, safety rules, and regulations.
  • Issues notices of park exclusions for violations and determines need for and calls for police assistance.
  • Completes incident reports and other routine documentation.
  • Organizes and/or administers educational programs for the public.

Benefits

  • generous leave
  • work-life balance programs
  • extensive benefits
  • City of Austin Employees' Retirement System
  • access to public transit
  • bike-friendly infrastructure
  • wellness programs
  • on-site fitness centers
  • mental health support
  • professional development
  • leadership opportunities
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