Park Office Assistant Specialized

Maricopa CountyWickenburg, AZ
$20 - $33Hybrid

About The Position

Do you love the outdoors and enjoy helping others create memorable experiences? Join Maricopa County Parks and Recreation as a Park Office Assistant Specialized and make a difference every day by providing exceptional customer service to visitors at our beautiful regional parks. In this role, you will support daily park operations by assisting visitors, managing souvenir inventory, processing financial and cashiering transactions, and providing information that helps guests safely enjoy all the park has to offer. Your work will play a vital role in creating a welcoming, efficient, and enjoyable experience for every visitor. If you're passionate about customer service, enjoy working in a dynamic outdoor environment, and want to help connect people with nature, we encourage you to apply!

Requirements

  • Two years of experience performing clerical/administrative duties that include providing customer service
  • High School Diploma or GED
  • Must currently possess or have the ability to obtain a valid Arizona driver's license by the time of hire

Nice To Haves

  • Cash handling experience using a computerized point-of-sale system
  • Three or more years of clerical duties, including customer service and public contact experience
  • Bilingual (English/Spanish) skills

Responsibilities

  • Operate on the point of sale/reservation system and provide initial and ongoing training to volunteers and staff as needed
  • Prepare and process revenue, including counting cash and check intake for all revenue locations, and prepare reports and bank deposits daily for all park staff
  • Greet park visitors and interpret park features for customers, including, but not limited to, park use areas, rules and regulations, fees, and special uses of park lands
  • Respond to e-mails, phone calls, and in-person inquiries and concerns from the public, agencies, park personnel, or others regarding designated parks in a professional manner
  • Oversee ordering and inventory functions of the Nature Center, contact station, and souvenir fund
  • Prepare weekly/monthly park souvenir fund order; ensure order meets all department requirements
  • Provide general administrative support to park staff
  • Other job duties as assigned (e.g., light janitorial, litter collection, landscaping, exhibit display care, etc)

Benefits

  • Tuition reimbursement
  • Exceptional work-life balance
  • Opportunities for growth and development within Maricopa County
  • Low-cost, high-value healthcare for you and your qualifying dependents
  • Child care benefits, including access to our on-site center Maricopa County Kids Club, dedicated to serving Maricopa County families
  • Paid vacation, sick time, and parental leave
  • Extensive wellness program, including an incentive
  • Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 11.98% per paycheck contribution rate that includes a 100% employer match on Day 1
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