Park Lead

Four Bears Entertainment Clearwater•Clearwater, FL

4d•Onsite

About The Position

Launch Family Entertainment is where energy meets experience. Located inside Countryside Mall in Clearwater, we offer trampolines, arcade games, laser tag, bowling, Krave kitchen, Bar Hops, party hosting, and more. We thrive on guest happiness, smooth operations, and a team that works together to keep the park exciting and safe. You’re a natural leader who keeps calm under pressure, communicates clearly, and inspires others by example. You understand park operations, know how to prioritize in real time, and love jumping in wherever help is needed. You can confidently take charge in the absence of an Assistant Manager and still bring the Launch vibe.

Requirements

Must be at least 18 years old.
Able to lift up to 50 lbs and stay on your feet for extended periods.
Strong understanding of Launch standards and multi-department operations.
Positive attitude, team-first mindset, and reliable work ethic.
Must be available to work weekends, evenings, and peak event times.

Nice To Haves

Previous experience in entertainment, hospitality, or retail leadership is preferred.
Proven ability to direct teams and handle guest-facing situations with professionalism.

Responsibilities

Act as the park point of contact in the absence of the Assistant Manager.
Oversee frontline teams across all departments, ensuring service and safety standards are met.
Open and/or close the building per operational procedures.
Monitor attractions, Krave, Bar Hops, parties, and common areas to ensure efficient, friendly service.
Step into roles as needed (food running, guest service, arcade resets, etc.).
Support cash handling processes, till assignments, and POS troubleshooting.
Address guest issues quickly and professionally.
Maintain cleanliness and enforce park safety policies.
Assist with stocking, basic equipment checks, and minor issue resolution.
Lead by example and coach team members on service, professionalism, and park standards.
Communicate effectively with management about shift outcomes, guest feedback, and staff performance.