Park Desk Clerk
About The Position
General Butler State Resort Park, located in Carrollton, KY, provides all the peace and tranquility of the country while only minutes from the city. General Butler offers guests a 53-room lodge, 23 cottages, 111-site campground, a full-service restaurant, mini golf, boat dock, shelters, trails, the historic Butler-Turpin House, a conference center, and playgrounds. The Park Desk Clerk is the first person our guests will talk with as they are planning their visit with us, and usually the first person they meet when arriving for their stay. The ideal Park Desk Clerk candidate is friendly and outgoing and understands the importance of remaining focused on providing legendary service to the thousands of guests who visit the park throughout the year. As a Park Desk Clerk, you will be a key member of our team at the Front Desk and assisting in providing excellent customer service delivered to every visitor.
Requirements
- High School Graduate.
Responsibilities
- Experienced with front line guest interaction via the telephone, email and in person.
- Ability to greet guests in a friendly and courteous manner.
- Ability to learn the offerings of the park and surrounding area and relate this knowledge to answer guests’ inquiries intelligently and thoroughly.
- Ability to work under pressure.
- Maintains excellent grooming standards.
- Willing to work a variety of shifts or hours based on guest needs.
- Flexibility to respond to a range of different work situations.
- Ability to work independently or in teams.
- Experience using, or ability to learn a computer-based reservation system.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
