Park Area Ambassador (18+, Seasonal, Janitorial) | SeaWorld San Diego

SeaWorld•San Diego, CA

4d•Onsite

About The Position

At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team! This is a seasonal role. All ambassadors must have 5 days of unrestricted availability, to include both weekend days during the peak season. You must be able to work varied schedules, including nights, weekends, and holidays. You may be scheduled up to 40 hours. Hours scheduled may vary based on business need.

Requirements

Must be at least 18 years of age.
Exceptional customer service.
Excellent multi-tasking and time management skills.
Outstanding communication abilities.
Active listener with the ability to anticipate guests’ needs.
Ability to promote and ensure a safe and secure environment.
Flexibility to perform varied duties.
Ability to initiate conversations with guests.
Must be able to lift, push, pull and/or carry up to 50 lbs.
Position engages in extensive walking and standing throughout entire work shift.
Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing).
Perform cleaning duties; including use of cleaning chemicals.
Must be willing to comply with all SEA grooming guidelines and employment standards.
Must be able to work indoors and outdoors, in varying weather, to include extreme heat and cold temperatures.
Must provide flexible, consistent availability (including nights, weekends and holidays) and adhere to our Holiday and Availability agreement.
Must be authorized to work in the United States at the time of their interview and will be required to provide proof of work authorization upon hire.
Must be available to attend an in-person interview.

Responsibilities

Ensure an exemplary level of guest service, including engaging with guests and maintaining a clean and safe environment through the park.
Model a positive attitude, a high level of energy and an unyielding commitment to quality.
Interact with others in a positive, professional manner.
Maintain general cleanliness, organization, and quality of park facilities, including all park areas, and offices buildings.
Perform janitorial services to include trash removal/ disposal, sweeping, mopping, hosing, cobweb removal, storage room cleaning, dumpster cleaning, and hard floor/ carpet cleaning.
Perform park prep services to include removal/ disposal, product stocking, special projects, and placement/ removal of umbrellas, tables, trash cans, benches, urns, and dispensers.
Clean, sanitize, and restock restrooms, including supplies such as paper products and soap, to ensure a safe and welcoming guest environment.
Report any maintenance concerns to leadership in a timely manner.
Consistently practice safe work habits including the use of Personal Protection Equipment (PPE) and reporting unsafe situations.
Be flexible in work locations as placement will depend on business needs.
Successfully complete all legal, company and department training requirements within established timelines.