Park Area Ambassador (Seasonal, Janitorial) | SeaWorld San Diego

SeaWorld • San Diego, CA

1d • Onsite

About The Position

This is a seasonal position at SeaWorld San Diego. The Park Area Ambassador will ensure an exemplary level of guest service, engage with guests, and maintain a clean and safe environment throughout the park. Working in a team environment, you will model a positive attitude, a high level of energy, and an unyielding commitment to quality. The role involves interacting with others professionally, maintaining general cleanliness and organization of park facilities, performing janitorial services, assisting with park preparation, and cleaning/restocking restrooms. You will also be responsible for reporting any maintenance concerns to leadership.

Requirements

• Exceptional customer service
• Excellent multi-tasking and time management skills
• Outstanding communication abilities
• Active listener with the ability to anticipate guests’ needs
• Ability to promote and ensure a safe and secure environment
• Flexibility to perform varied duties
• Must be at least 16 years of age
• Ability to initiate conversations with guests
• Must be able to lift, push, pull and/or carry up to 50 lbs.
• Position engages in extensive walking and standing throughout entire work shift
• Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing)
• Perform cleaning duties; including use of cleaning chemicals
• Must be willing to comply with all SEA grooming guidelines and employment standards
• Must be able to work indoors and outdoors, in varying weather, to include extreme heat and cold temperatures
• Must provide flexible, consistent availability (including nights, weekends and holidays) and adhere to our Holiday and Availability agreement.
• Consistently practice safe work habits including the use of Personal Protection Equipment (PPE) and reporting unsafe situations
• Must be flexible in work locations as placement will depend on business needs
• Ability to successfully complete all legal, company and department training requirements within established timelines
• All ambassadors must have 5 days of unrestricted availability, to include both weekend days during the peak season.
• You must be able to work varied schedules, including nights, weekends, and holidays

Responsibilities

• Interact with others in a positive, professional manner
• Maintain general cleanliness, organization, and quality of park facilities, including all park areas, and offices buildings
• Janitorial services to include trash removal/ disposal, sweeping, mopping, hosing, cobweb removal, storage room cleaning, dumpster cleaning, and hard floor/ carpet cleaning
• Park prep services to include removal/ disposal, product stocking, special projects, and placement/ removal of umbrellas, tables, trash cans, benches, urns, and dispensers
• Clean, sanitize, and restock restrooms, including supplies such as paper products and soap, to ensure a safe and welcoming guest environment
• Report any maintenance concerns to leadership in a timely manner

Benefits

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED