Park Ambassador

City of Paso Robles•Paso Robles, CA

2d•Onsite

About The Position

The City of Paso Robles is seeking a friendly, dependable, and community-minded individual to join our team as a park ambassador. In this highly visible role, you’ll serve as a welcoming City presence in the parks, recreation facilities, and community spaces where people of all ages come together to play, participate, and connect. No two days will be exactly alike. The ideal candidate will enjoy being active and engaged with the community, feel comfortable working independently, and remain calm and resourceful when unexpected situations arise. If you take pride in helping others and creating positive experiences in the places our community enjoys, we invite you to apply!

Requirements

Possession of a high school diploma or a General Educational Development (GED) certificate
Two years of experience in recreation programs, community services, customer service, facility operations, park operations, event support, or a related field.
Requires possession of a valid California Class C driver license and a satisfactory driving record

Nice To Haves

Bilingual and biliterate proficiency in Spanish is desirable.

Responsibilities

Provides customer service at City parks, recreation facilities, sports fields, picnic areas, special events, concerts in the park, afterschool programs, and other assigned locations; provides information and assistance to patrons, facility users, sports leagues, picnic area hosts, and community members.
Opens, closes, and secures assigned facilities in accordance with scheduled programs, reservations, rentals, events, and user group needs.
Monitors parks, facilities, reservations, rentals, classes, athletic activities, and other permitted uses to ensure appropriate use, participant safety, facility cleanliness, and compliance with established City policies, procedures, rules, ordinances, and permit requirements; identifies and addresses issues as they arise.
Works independently across multiple parks and facilities to support youth and adult sports leagues, picnic area hosts, community groups, and other facility users.
Responds to questions, concerns, and complaints regarding programs, services, facility use, policies, procedures, rules, and ordinances; interprets and explains requirements and assists with resolving issues.
Addresses conflicts, inappropriate behavior, and other concerns involving patrons and facility users; uses sound judgment and conflict resolution techniques to maintain a safe and welcoming environment.
Reviews the condition of parks and facilities and identifies safety, cleanliness, maintenance, repair, and custodial needs; reports concerns, unsafe conditions, and incidents and recommends appropriate follow-up.
Assists with recreation programs, special events, and community activities, including setup and breakdown, equipment and supply support, participant and crowd monitoring, and other event support.
Assists with special projects and departmental activities, including gathering information, preparing and maintaining documentation, and reviewing agreements and permits.
Maintains records, logs, reports, schedules, and other documentation related to facility use, incidents, maintenance concerns, programs, and departmental activities.
Prepares correspondence, reports, forms, and other documents using standard office software and designated City systems.
Communicates with other City departments, divisions, agencies, sponsors, sports organizations, community groups, and other partners regarding facility use, events, maintenance needs, and related activities.