Park Ambassador
About The Position
Work in a West Coast rainforest! Surround yourself with ancient trees, bridges, canyons, critters, and an incredible, fun-loving team who work together to build an amazing and authentic experience for guests from around the world. At Capilano Suspension Bridge Park, we pride ourselves on delivering a truly unique guest experience unlike any other, inspired by our natural setting. We share our passion about history, the wonder of nature and yummy eats & treats with over 1,000,000 annual guests! We are looking for friendly and enthusiastic Park Ambassadors motivated by providing exceptional guest service. Are you passionate about creating amazing experiences for guests? Do you enjoy inspiring and motivating a team? Is this the experience you’re looking for? If so, read on to find out more about the role!
Requirements
- Minimum 1 year of Guest Services experience
- Positive, friendly, outgoing, and energetic personality
- Excellent interpersonal skills
Nice To Haves
- Level 1 or 2 occupational first aid is an asset
Responsibilities
- Engage with guests as they access our attractions, provide relevant facts and information
- Run our attraction safety positions as trained
- To deliver programmed content in each station in an engaging manner and as trained (includes Safety Talks)
- Ensure line-ups are moving in an orderly fashion as trained
- Encourage Guests to partake in our park offerings such as Tours, Rainforest Explorer Program, and other seasonal activities
Benefits
- Complimentary coffee, tea, hot chocolate and soda while on shift, when using your reusable cup
- 30% discount off regular-priced merchandise at The Trading Post Gift Store
- 30% discount at Stanley's Bar & Grill and Prospect Point Café
- 30% discount on food items in The Cliff House Restaurant, Loggers' Grill, Beary Waffle, and The Cabin (does not apply to alcohol)
- Guest passes for friends & family
- Referral bonuses
- Staff Transit Subsidy (30% for part-time members, 50% for full-time members)
- Employment & Family Assistance Program, offering five free online counselling sessions per topic for our staff
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
