Parent Support Partner

Oakland Family Services•Pontiac, MI

6d•$35,000 - $39,000•Hybrid

About The Position

The Parent Support Partner (PSP) for the Specialized Services for Youth department assists professional staff with implementation of treatment plan behavioral goals related to positive skill development and development of age-appropriate social behaviors. Services to be provided by the PSP are identified in the family plan of service, are related to identified treatment goals and are under supervision of relevant professionals. This position provides coaching to the parent(s)/guardian(s) consistent with the Service and Support Plan. The PSP assists with coordinating the Parent Advisory Council (PAC) for SSY, and actively recruits parents/guardians and community members for the PAC. The PSP for the Specialized Services for Youth department reports to the Out-Patient South Supervisor of Specialized Services for Youth department.

Requirements

Minimum High School Diploma and 4-6 years relevant work/life experience.
Must have lived experience raising a child with emotional, mental, intellectual or developmental disability.
Certification as a Parent Support Partner (PSP) within six months of hire.
Selected candidates for this position must possess a sensitivity to the diversity of the Agency’s service population and candidate/employee population including (but not limited to) differences of culture, race, religion, gender, sexual orientation, and socioeconomic characteristics.
Employees must provide documentation of personal vehicle liability insurance with minimum coverage of $100,000 per person/ $300,000 per incident.
Employees must provide documentation of a valid driver’s license on an annual basis as well as proof of registration.
In some instances, depending on the nature and frequency of driving, a chauffeur’s license must be obtained. (may obtain within sixty days of hire).

Nice To Haves

Minimum of one year of experience working with minors and their families preferred.

Responsibilities

The PSP is responsible to document in the form of written notes in ODIN on all family/youth contacts and or activities conducted on their behalf.
Assists families as necessary to apply for Medicaid benefits.
Provides support to the therapists, youth and family when a youth is hospitalized.
Ensures that all necessary service authorizations for PSP services are entered into ODIN and are approved in order to provide continuity of care in a seamless manner for all clients.
Provides support to the therapists, youth and family as identified in the youth’s Service and Supports Plan. Assists in implementing identified objectives as indicated in the OCHN Protocols.
Conducts client check-ins as necessary, provides check-in contact when therapists are unavailable as appropriate.
Assists in facilitating community referrals to resources identified by the therapist and youth/family.
May serve as SSY representative on community panels and educational presentations.
Coordinates PAC activities and meetings.
Attends staff, team and department meetings.
Responsible for incorporating principles of diversity, equity and inclusion in work processes and in job functions. Responsible for promoting a feeling of welcoming, belonging, and acceptance to all clients and staff.
Other duties as assigned.
Performs the administrative tasks related to assigned caseload and other work assignments as required by the agency.
Provides assistance and support to other staff members as appropriate, and to coordinate program activities when assigned to do so.
Maintains the schedule, minutes and room assignments for PAC meetings.

Benefits

Competitive compensation.
Comprehensive medical, dental, prescription, and vision coverage.
Flexible Spending Accounts and HSA options.
Retirement plan with a company match.
Long-term disability insurance.
Voluntary short-term disability.
Life insurance and AD&D.
Malpractice insurance.
Paid time off benefits, including generous vacation, sick, personal, and bereavement days.
Twelve (12) paid holidays, including a floating holiday of your choice!
Annual pay increases, as approved.
Employee assistance program for you and immediate family.
Network of support for your health & well-being.
Verizon cellular plan discount.
Mileage reimbursement at the IRS rate.
Loan forgiveness programs.
Commitment to diversity, equity, inclusion, and belonging.
Family friendly practices and support.
Flexible work schedules, as appropriate.
Hybrid and virtual work options, as appropriate.
Highly robust and comprehensive onboarding and training program.
Paid professional development.
Free online trainings that count toward continuing education credits.
Employee assistance programs.
“Dress for Your Day” approach to dress code.
Financial literacy education and workshops.
Collaborative annual performance appraisals.
"Dollars for a Difference" program for clients and staff in need.