Parent Partner Coordinator

Children & Families of Iowa • Council Bluffs, IA

23h • Hybrid

About The Position

Are you passionate about supporting families and guiding teams toward success? Do you thrive in a role where you can mentor others, ensure program excellence, and build meaningful partnerships? Join our team as a Parent Partner Program Coordinator and help strengthen families through the power of lived experience and community support.

Requirements

• High school diploma and at least five years of full-time child welfare or human services experience required
• Obtain the Iowa Parent Partner Coordinator Certification (required within six months of hire)
• Valid driver’s license, reliable transportation, and acceptable driving record
• Basic math, computer, and data entry proficiency
• Physically able to lift/move up to 50 lbs occasionally and perform in-home/community visits as needed

Nice To Haves

• Associate’s degree with four years of experience, or a bachelor’s degree in a related field with two years’ experience is preferred
• Experience providing leadership or a willingness to be trained in staff oversight
• Strong writing skills; experience with court reports and testimony preferred

Responsibilities

• Implement the Parent Partner Initiative in accordance with the “Iowa Parent Partner Approach, Governing Philosophy, Policy and Protocol Guide for starting a Parent Partner Program.”
• Recruit, retain, and support a team of Parent Partners across your service area
• Assign referrals and provide monthly one-on-one support and coaching to Parent Partners
• Ensure compliance with all referral, documentation, and reporting processes
• Schedule and facilitate monthly clinical support meetings for the Parent Partner team
• Monitor completion of weekly, bi-weekly, and monthly tasks using standardized checklists and calendars
• Provide ongoing training and development opportunities for Parent Partners, including speaking engagements and community involvement
• Utilize statewide standardized handbooks, forms, and tools, ensuring accuracy and consistency
• Collaborate with HHS and attend required meetings, trainings, and local/statewide events
• Work with Quality Assurance staff to ensure timely and complete data entry and program tracking

Benefits

• Vacation and Sick Time
• 8 paid holidays
• Medical, Dental, Vision
• 401k with Company match
• Company provided life insurance, with optional voluntary life insurance
• STD and LTD
• EAP
• Employee Referral Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED