Parent Ministry and Guest Relations Administrative Assistant

NEW LIFE CHURCH•Colorado Springs, CO

1d•Onsite

About The Position

The Parent Ministry and Guest Relations Administrative Assistant plays a vital role in supporting both the Guest Relations and Family Ministries team at New Life North. This position ensures that guests, parents, and volunteers experience a warm, organized, and welcoming environment through excellence in administrative support and team collaboration.

Requirements

Demonstrate a servant’s heart with spiritual maturity and sensitivity.
Possess ability to handle constantly changing priorities and demands.
Present as detail-oriented and self-motivated.
Possess the ability to verbally communicate effectively and tactfully at all levels.
Present a personable and helpful attitude.
Demonstrate ability to handle multiple tasks and to complete projects with little guidance.
Be able to work well under pressure.
Consistently maintain the confidentiality of sensitive information.
Possess a valid driver’s license with a driving record approved by New Life insurance carrier.
Possess ability to work with computers, copiers, and other office equipment.
High School Diploma

Nice To Haves

Administrative Assistant and Event Coordination experience preferred

Responsibilities

Plan and execute all Parent Ministry gatherings, including Parent Orientation, Spiritual Parenting classes, and Child Dedications.
Oversee event logistics such as room setup/teardown, catering, supplies, and coordination with Creative and Operations teams for signage and materials.
Maintain organized systems for files, volunteer schedules, and ministry spaces (e.g., Parenting Room 246 and Family Connect area).
Support key Family Ministries events, including Family Nights, Kids Camp, and Desperation.
Champion a high level of hospitality and attention to detail, ensuring every parent experience reflects the heart and mission of New Life Church.
Provide administrative support to Guest Relations and Family Ministries through communication, scheduling, and project coordination.
Assist with monthly credit card reconciliation and expense tracking for Parent Ministry.
Manage CCB processes, including volunteer queues, scheduling and conducting interviews, and sending birthday cards for Parent Ministry and Guest Relations.
Support volunteer appreciation efforts and maintain updated ministry materials and drop cards.
Assist in managing and developing Family Ministries social media, including content curation and execution.
Participate in regular staff and departmental meetings to stay aligned with church-wide vision and goals.
Collaborate across teams to cultivate a Christ-centered culture marked by warmth, service, and excellence.
Carry out additional responsibilities as assigned by the Guest Relations and Parent Ministry Pastor.
Support the Guest Relations Coordinator in preparing Sunday hospitality environments, including the lobby, café, info desk, signage, and Connect Central.
Maintain inventory and restock supplies for café, info desk, and lobby spaces as needed.
Coordinate Sunday morning donut pickup when required.
Assist with the info desk for First Wednesday services as needed.
Step into Guest Relations roles as needed to ensure seamless coverage.
Support New Life Next gatherings through setup, food coordination, guest communication, and follow-up tracking in CCB.