Paratransit Specialist

Superior Mobile Health•San Antonio, TX

4d•Onsite

About The Position

The Paratransit Specialist provides safe, reliable, and compassionate transportation services for patients requiring wheelchair-accessible transportation to and from medical appointments, healthcare facilities, and other approved destinations. This position operates a wheelchair-accessible vehicle equipped with a lift and Q'Straint securement system and is responsible for assisting patients throughout the transportation process while ensuring their comfort, dignity, and safety.

Requirements

High school diploma or equivalent (GED) required.
Valid Texas driver's license.
Acceptable driving record in accordance with company standards.
Ability to successfully complete company training and competency requirements.

Nice To Haves

Minimum of one (1) year experience preferred.

Responsibilities

Safely transport patients to and from medical facilities, healthcare appointments, residences, and other approved destinations in a timely manner.
Assist patients in boarding and exiting the vehicle using wheelchair lifts and other accessibility equipment.
Properly secure wheelchairs and mobility devices utilizing the Q'Straint securement system and other safety equipment.
Escort patients between the vehicle and their destination as needed.
Operate company vehicles in accordance with all traffic laws, company policies, and safety standards.
Utilize GPS and other navigation tools to locate destinations efficiently.
Conduct and document pre-trip and post-trip vehicle inspections, including completion of required mechanical checklists.
Maintain vehicle cleanliness and report any maintenance or mechanical concerns to a supervisor promptly.
Communicate effectively with dispatch, healthcare facilities, patients, and family members as needed.
Utilize standard radio communication procedures and codes when required.
Adhere to all company policies, procedures, and regulatory requirements.
Complete required documentation accurately and timely.
Perform other duties as assigned.