Paratransit Operator - Full Time
About The Position
The Paratransit Operator is responsible for ensuring the safe, dependable, and courteous transportation of passengers. This role involves conducting pre-trip inspections, operating TARTA vehicles, assisting passengers with special needs, and adhering strictly to safety regulations. The role of the Paratransit Operator will focus on supporting Paratransit within a new TARTA. In 2026, TARTA adopted a new Strategic Plan 2026 - 2031, as well as new Mission and Vision statements to better capture the transformational journey underway. The Strategic Plan focuses on the customer experience, financial stewardship, operational excellence, and growth. This transformation is powered by a dedicated team of professionals in each department from the leadership team to every front-line (and behind the scenes) team member.
Requirements
- Proficiency in operating agency vehicles.
- Excellent communication skills and attentive listening abilities.
- Thorough understanding of laws and regulations governing vehicle operation.
- Capacity to follow oral and written instructions effectively.
- Sound judgment, particularly in emergency situations.
- Strong interpersonal skills and ability to foster positive relationships.
- Commitment to maintaining confidentiality protocols.
- Physical capability to lift, lower, and maneuver items weighing up to 50 pounds with or without reasonable accommodation.
- Valid vehicle operator’s license with fewer than 6 points on current Driver's Abstract.
- Completion of required driver training and refresher courses.
- High school diploma or G.E.D.
- Three (3) consecutive years of licensed driving experience.
- TARTA is a drug-free workplace. All applicants are required to complete a drug test, which includes testing for marijuana. The use of marijuana—whether for recreational or medical purposes—is prohibited for all positions. Applicants who test positive or refuse to test will not be eligible for hire.
Responsibilities
- Conduct daily pre-trip inspections and accurately complete inspection forms.
- Operate TARTA vehicles safely to transport passengers along designated routes.
- Maintain order and enforce safety rules throughout the duration of trips.
- Adhere strictly to appropriate route schedules.
- Aid passengers with mobility devices, including securing seat belts, hook-ups, and harnesses.
- Record daily rider attendance for reporting purposes.
- Ensure compliance with traffic regulations, as well as TARTA policies and procedures.
- Securely fasten seat belts, hook-ups, and harnesses on mobility devices.
- Report any maintenance issues promptly and ensure the cleanliness of the vehicle interior.
- Report accidents and incidents as required.
- Report any traffic violations involving personal and TARTA vehicles.
- Attend driver meetings and relevant training workshops.
- Undertake any other related duties as directed.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
