Paramedic - Transfer Center

University Hospitals•Chardon, OH

44d•Onsite

About The Position

This Paramedic role is based in the Transfer Center at our Management Service Center location in Shaker Heights. Responsible for performing all aspects of the dispatching process ensuring that all requests for service and related activities occur in a timely, safe and accurate fashion.

Requirements

Graduated from a state accredited paramedic program (Required)
Paramedic Experience (Required)
Able to communicate effectively with people from varied socioeconomic backgrounds; able to organize changing work assignments. (Required proficiency)
Basic Life Support (BLS)
Advanced Cardiac Life Support (ACLS)
State of Ohio Paramedic Certification required. (Required Upon Hire)
PALS (exception CMC) (Required within 6 Months)
Paramedic Specialty Certification (doesn’t include BLS, ACLS, ITLS, PALS, or NRP) ; required for Level II & III) (Required)
Standing Frequently
Walking Frequently
Sitting Rarely
Lifting Frequently 50 lbs
Carrying Frequently 50 lbs
Pushing Frequently 50 lbs
Pulling Frequently 50 lbs
Climbing Occasionally 50 lbs
Balancing Occasionally
Stooping Frequently
Kneeling Frequently
Crouching Frequently
Crawling Occasionally
Reaching Frequently
Handling Frequently
Grasping Frequently
Feeling Constantly
Talking Constantly
Hearing Constantly
Repetitive Motions Constantly
Eye/Hand/Foot Coordination Constantly

Nice To Haves

Minimum 3 years recent experience in EMS system (Preferred)
Transfer Center/Dispatch experience (Preferred)
Medical terminology. (Preferred proficiency)

Responsibilities

Dispatch of UH air and ground ambulances, support assets, and providing incident support
Executes expedient and accurate information exchange, Demonstrating clear communication and effective collaboration to optimize patient care and clinical operations
Ability to rapidly develop logical action plans based on information from multiple sources, and the ability to reassess and redeploy the plan when other variables arise
Coordination of patient transfer and response requests with field crews, facilities, physicians, other agencies, and hospital patient flow management staff
Assures mode of transport selected provides effectiveness and timeliness to optimally meet the patient medical need
Manage multiple communication devices such as radios, telephony, email, SMS, and computer chat software, often simultaneously, to communicate with multiple agencies utilizing proper etiquette
Possess and obtain working knowledge of external and inter-facility protocols and standards of practice
Demonstrates calm and concise decision making skills in managing and activating transport requests
Delivering exceptional customer service while facilitating communication across multiple disciplines
Assist patients and health care needs as directed by clinician during Emergency Department visit including performing 12 lead EKGs, blood draws, initiate Hep-locks, bedside point of care testing, aerosol treatments.
Ensures the daily completion of point of care testing quality controls, defibrillator checks, refrigerator checks, transports.
Performs ABGs and gain IV access as directed by order.
Prepares patients and care environment for exam, specimen collection and anticipates needs of patients and providers proactively.
Performs delegated basic procedures as described by their annual competency-based tool and orientation program.
Performs other duties as assigned.
Complies with all policies and standards.
Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.