Paramedic Supervisor

XstremeMD•Broussard, LA

1d•Onsite

About The Position

The Paramedic Supervisor assists with the growth and development of the Business Unit, ensuring it meets corporate expectations and objectives. This role is responsible for ensuring compliance with regulatory requirements, company policies, and standards of conduct. The supervisor fosters effective communication across the organization to promote safe, efficient, and effective operations. They also serve as a liaison between the Customer, Employee, and Corporate staff, ensuring open lines of communication.

Requirements

Minimum of 5 years of relevant EMS or operational experience (pre-hospital and managerial preferred).
Proven ability to lead and manage diverse teams effectively.
Strong analytical and problem-solving skills.
Proficiency in Microsoft Office Suite and familiarity with medical and telemedicine advancements.
Maintain all current and site-specific licensure or certification.
ACLS/BLS certifications
AREMM certification
X-Ray
Pulmonary Function and Audiometry certifications (applicable to the OM, Land)
BAT/US/Hair Collection experience
TWIC, if applicable
Maintain relevant customer specific certifications to be able to replace personnel if a replacement cannot be found.

Responsibilities

Oversee daily activities of field operations.
Provide on-call and after-hours coverage as needed.
Review and analyze monthly financial performance and customer statistics.
Collaborate with internal teams such as HR, Education, and Procurement to align with customer expectations.
Ensure timely and accurate reporting of employee performance evaluations, including recognition and recommendations for awards.
Provide coverage at the Corporate Clinic as needed, including during regular work hours and on-call shifts.
Remain at the Corporate Office until 4:30 PM during the on-call week and arrange for a replacement if unable to work the shift.
Serve as a mentor and role model for all employees.
Determine staffing needs for current and future projects, including replacements and new hires.
Ensure all new employees receive proper site-specific training and orientation.
Ensure coverage in the event of a field medic’s absence; step in when coverage cannot be arranged within 2 hours.
Completion of annual performance evaluations for field employees, including recognition and recommendations for awards.
Remain up to date on medical protocols.
Assist in the develop, implement, and maintain departmental policies and procedures.
Establish and maintain strong relationships with clients through routine visits, calls, and reports.
Coordinate site-specific needs and ensure operational alignment with customer expectations.
Participate in quarterly customer meetings to go over statistics and overall performance.
Minimum of 4 offshore or MMU site visits per year (non-inclusive of staffing coverage).
Assist in incident investigation support.