Paramedic Qualifications Administrator

Ornge • Mississauga, ON

1d • $62,459 - $74,170 • Hybrid

About The Position

Join a mission-driven team supporting life-saving operations. As a Paramedic Qualifications Analyst, you will play a critical role in ensuring that paramedics meet all regulatory and operational requirements to safely deliver care. This position is responsible for maintaining and validating qualifications, certifications, and compliance records in alignment with Ministry of Health (MOH) and Transport Canada (TC) standards. You’ll be at the heart of operational readiness by partnering with clinical, operational, and regulatory stakeholders to ensure every paramedic is fully qualified, compliant, and ready to respond when it matters most.

Requirements

• Post-secondary education in Business Administration, Healthcare, or a related field, or equivalent work experience.
• 1-2 years of relevant experience in an administrative/coordination role.
• Strong proficiency with Microsoft Office Suite.
• Experience with learning management systems (LMS), HRIS, or electronic records/qualifications management systems.
• Experience working with SharePoint and contributing to process improvement initiatives.
• Working knowledge of paramedic regulatory requirements and compliance standards.
• Exceptional attention to detail with strong auditing and verification skills.
• Ability to manage high volumes of data (thousands of records) with accuracy and efficiency.
• Effective communication skills to collaborate with internal teams and external stakeholders, including regulatory bodies.

Nice To Haves

• Experience in a Healthcare, EMS, Aviation, or Hospital environment is considered an asset.

Responsibilities

• Manage and update electronic databases and documentation for paramedic qualifications, ensuring accuracy, completeness, and alignment with regulatory standards.
• Track certification status, proactively notify staff and leadership of expirations, and generate regular reports to support operational planning and compliance.
• Prepare and submit documentation for MOH licensing, process identification cards, and manage onboarding/offboarding qualification requirements for staff and observers.
• Perform routine audits of qualification files, identify gaps or inconsistencies, and ensure compliance with provincial and federal regulations through corrective action.
• Contribute to continuous improvement initiatives by identifying opportunities to streamline processes, enhance data accuracy, and optimize workflows across qualification management systems
• Provide documentation and reporting support for audits, inspections, and accreditation processes, ensuring readiness at all times.

Benefits

• 24/7 Employee and Family Assistance Program.
• Premium Defined Benefits Pension Plan Optional Enrollment.
• PERKS! Employee Promotional Programs relating to personal phone plans, furniture, home/car insurance, travel, fitness, attractions and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree