Paralegal

Everstory Partners•Altamonte Springs, FL

2d•Onsite

About The Position

The Paralegal is a proactive, service-minded member of Everstory Partners’ Legal and Risk Management Team, supporting business operations that serve families experiencing loss. The role requires exceptional customer service, independent engagement with field leadership, sound judgment, urgency, and a genuine interest in helping people. The Paralegal takes ownership of matters, investigates issues, anticipates next steps, and recommends practical solutions while managing interruptions and competing priorities. The role does not communicate directly with client families. This is a fully onsite position at the Support Center in the Altamonte Springs, Florida area, Monday through Friday. Flexibility and willingness to work beyond normal business hours are required as needed. The stated base salary range is $90,000–$100,000. Everstory Partners describes its mission as creating supportive spaces where individuals and families can find solace, meaning, and hope amid loss, and providing compassionate, personalized support through local partners and national strength.

Requirements

Four-year Bachelor’s degree or two-year Associate’s degree in Paralegal Studies.
At least four years of relevant paralegal experience in a law firm or in-house legal department.
Demonstrated compassion, customer focus, and adherence to ethics and values.
Problem-solving, priority-setting, interpersonal, organizing, and functional/technical skills.
Willingness to work onsite Monday through Friday and beyond normal business hours as needed.

Nice To Haves

Death-care industry experience is preferred but not required.

Responsibilities

Serve as an approachable, responsive resource to General Managers, Area Vice Presidents, and other business leaders, building trust and supporting operational needs.
Coordinate regulatory complaints, customer disputes, and other operational matters; gather facts and records, investigate concerns, track deadlines, and prepare draft responses.
Engage professionally with regulatory agencies within established guidelines and appropriate attorney oversight.
Own assigned matters from intake to completion; follow up proactively, communicate progress, anticipate needs, and ensure issues are addressed.
Manage multiple matters, interruptions, urgent requests, and changing priorities while maintaining accuracy and responsiveness.
Collaborate with the Legal and Risk Management Team, share information, assist colleagues with competing priorities, and contribute to a supportive, accountable, solutions-oriented team.
Provide attorneys with relevant facts, analysis, options, and recommendations; offer constructive perspectives and escalate legal questions requiring attorney judgment.
Support employment, commercial, and general liability litigation and pre-litigation matters, including investigations, discovery, subpoenas, and deposition or trial preparation.
Assist with regulatory filings, including employment agency complaints, and draft and proofread correspondence and legal documents under attorney supervision.
Conduct legal research and summarize relevant statutes and regulations for attorney review.
Provide secondary support as needed for contracts, corporate entity records, renewals, transactional due diligence, and closing documentation.
Safeguard confidential information and perform other related duties as assigned.