Paralegal - Santa Fe

New Mexico Legal Aid • Santa Fe, NM

19h • Hybrid

About The Position

New Mexico Legal Aid (NMLA) provides civil legal services to low-income New Mexicans to promote family and economic stability, helping clients access food, shelter, security, and to preserve their unique cultural heritages. NMLA has locations throughout the state, including Santa Ana Pueblo, Albuquerque, Santa Fe, Las Cruces, Gallup, Roswell, Silver City, and Taos. The Paralegal will provide litigation and administrative support to attorneys serving low-income clients across a range of civil legal matters. This role supports work in areas such as housing, domestic violence, consumer protection, family law, public benefits, and other areas of law based on community need and program priorities. The Paralegal plays a key role in supporting client services by assisting with case development, maintaining accurate records, and helping ensure cases move forward efficiently. This position involves regular client interaction and requires strong organizational skills, attention to detail, and a commitment to client-centered service. This position is located in our Santa Fe office and reports to the Northern Managing Attorney and will work closely with the Litigation Director. The Paralegal will provide services through a combination of client support, case coordination, and administrative assistance.

Requirements

• Paralegal experience preferred; exceptional entry-level candidates will be considered.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and priorities effectively.
• Strong written and oral communication skills.
• Ability to work independently and as part of a team.
• Ability to build collaborative relationships with clients, staff, and community partners.
• Proficiency with computer technology, including Microsoft Office, shared online workspaces, and remote communication tools.
• Ability to learn and use case management systems effectively.
• Willingness and ability to travel as needed.

Nice To Haves

• Experience working at a civil legal services or nonprofit environment.
• Experience working with low-income or underserved populations.
• Proficiency in Spanish.

Responsibilities

• Conduct client intakes and assist with gathering relevant case information.
• Provide general support to attorneys in preparation for hearings and court proceedings.
• Draft legal documents, correspondence, and other written materials.
• Maintain and organize case files, ensuring accurate and timely documentation.
• Track deadlines, court dates, and case activities using case management systems.
• Communicate effectively and respectfully with clients, including those in crisis or under stress.
• Coordinate referrals to community resources and partner organizations as appropriate.
• Assist with data collection and reporting requirements.
• Support outreach efforts and community education activities.
• Collaborate with attorneys, staff, and external partners across multiple offices.
• Attend court proceedings with clients and/or attorneys as needed.
• Other duties as assigned.
• This role requires flexibility and adaptability, as priorities and case needs may shift based on client demand.
• The Paralegal is an integral part of the legal team and contributes directly to improving access to justice for low-income New Mexicans.

Benefits

• 100% employer-paid BCBS medical, plus dental and vision for employees; generous contributions for dependents
• 3 weeks vacation time, 6 days personal time, plus sick pay and federal holidays off
• Hybrid work schedule (3 days in office, 2 days remote).
• 37.5-hour work week
• 403(b) Retirement Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed