About The Position

This Entry Level Paralegal role exists to support attorneys and senior paralegals across the full immigration case lifecycle. You will help organize case files, prepare immigration-related documentation, coordinate client communication, and maintain accurate records across multiple legal and CRM platforms. The role is highly execution-focused and detail-intensive, requiring someone who is organized, proactive, tech-savvy, and eager to learn. You’ll work closely with senior legal professionals while operating within a structured training environment designed to help you grow into immigration law operations and case preparation. This opportunity is ideal for someone who thrives in fast-paced environments, communicates confidently in English, enjoys working with systems and processes, and actively seeks opportunities to improve and learn independently. Your Impact: You will play a critical role in helping the legal team manage growing case volume without sacrificing quality or responsiveness. Your work will directly support: * Accurate and organized immigration case management across active client files * Timely preparation and coordination of USCIS-related documentation * Improved operational efficiency for attorneys and senior paralegals * Strong client communication and case follow-through * Streamlined document handling and digital workflow management * Consistent adoption of AI-enabled and cloud-based legal operations systems

Requirements

  • 1–3 years of administrative, operations, legal support, or office experience
  • Excellent written and verbal English communication skills
  • Strong attention to detail and ability to apply feedback consistently
  • Strong critical thinking and problem-solving abilities
  • Highly proactive and self-directed learning mindset
  • Comfort working in fast-paced, high-accountability environments
  • Strong internet connection and reliable remote work setup
  • Proficiency with productivity tools and cloud-based software platforms
  • Ability to manage multiple tasks and maintain organized workflows
  • Bachelor’s degree in Legal Studies or a related field, or equivalent professional experience
  • Microsoft 365
  • Microsoft Teams
  • Outlook
  • Excel
  • Word
  • Adobe Acrobat
  • Salesforce
  • Docketwise
  • SharePoint
  • Claude
  • Perplexity

Nice To Haves

  • Prior U.S. immigration law or USCIS-related experience
  • Previous law firm experience in any practice area
  • Familiarity with Salesforce, Docketwise, Litify, or Neos
  • Bilingual communication skills, especially Spanish
  • Customer service, hospitality, or client-facing professional background
  • Experience using AI tools within professional workflows
  • Litify
  • Neos
  • CRM platforms
  • Legal case management systems
  • AI-assisted productivity workflows

Responsibilities

  • Build and maintain organized digital client files within SharePoint and related systems
  • Save, label, and organize incoming client documents following firm naming conventions
  • Update and maintain accurate case records in Salesforce and Docketwise
  • Ensure all active matters are properly documented and accessible to the legal team
  • Monitor document completeness and follow up on missing case materials
  • Draft immigration-related government forms under supervision
  • Prepare exhibit lists and petition support documentation
  • Assist with notice of filing and public access file preparation
  • Support attorneys and senior paralegals with petition assembly workflows
  • Review documentation for completeness and accuracy before submission
  • Communicate with clients regarding document requests, reminders, and status updates
  • Coordinate document collection and follow-up via email and virtual communication channels
  • Join attorney-client Zoom calls to take notes and surface relevant case details
  • Handle basic non-legal client inquiries and escalate legal matters appropriately
  • Maintain professional, timely, and client-friendly communication standards
  • Operate within Microsoft 365, Teams, Adobe, Salesforce, Docketwise, and SharePoint
  • Utilize AI tools such as Claude and Perplexity to support drafting and research workflows
  • Follow structured onboarding and training processes
  • Adapt quickly to new systems, legal workflows, and operational changes
  • Maintain accuracy and efficiency across digital legal operations
  • Study immigration law concepts and terminology through internal learning resources
  • Track USCIS-related updates relevant to active casework
  • Proactively seek educational materials and ask thoughtful questions
  • Continuously improve legal operations and technology skills

Benefits

  • Competitive Salary: Based on experience and skills
  • Remote Work: Fully remote—work from anywhere
  • Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting
  • Generous PTO: In accordance with company policy
  • Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees
  • Direct Mentorship: Guidance from international industry experts
  • Learning & Development: Ongoing access to resources for professional growth
  • Global Networking: Connect with professionals worldwide
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