Paralegal - Child Support Services

Milwaukee County•Milwaukee, WI

16h•$24 - $36•Onsite

About The Position

Milwaukee County is seeking authentic individuals to join their team and make a difference in the community. Milwaukee County oversees a wide range of operations including Airport, Behavioral Health, Child Support, Combined Court Operations, Sheriff's Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and the Zoo. They are also dedicated to serving Seniors and those with Disabilities in Aging and Disability Services, and Veterans in Veterans Services. Milwaukee County offers a competitive benefit package and is an Equal Opportunity Employer. This specific role provides paralegal services to Child Support Services, a service area of the Department of Health and Human Services (DHHS). The position is responsible for paternity and order establishment, reviewing child support orders for modification, interviewing for information gathering, locating parties, facilitating genetic testing, legal document preparation, scheduling hearings, filing, and case management. This role is crucial for Child Support Services to meet establishment obligations mandated under Wisconsin law and by Title IV-D of the Social Security Act.

Requirements

Must be a current resident of the State of Wisconsin
Valid Wisconsin Driver's License and access to a reliable insured transportation.
An Associate Degree from an accredited College/Technical College and 1 year of experience working as a Paralegal or in Child Support or Family Law.
OR a Paralegal Certificate and 1 year of experience working as a Paralegal or in Child Support or Family Law.
Any Bachelor’s, higher degree or law degree does not need experience
Basic knowledge of all related computer and software applications, such as word processing and spreadsheets including e-courts

Nice To Haves

Basic experience with Software Systems OnBase, KIDS/wiKIDS and e-courts knowledge
Time-management skills
Oral and written communication skills
Analytic and problem-solving skills
Ability to work independently
Ability to develop in-depth knowledge of Child Support Program laws, regulations and policies, and apply that knowledge to a wide-range of situations to assist in the improvement of service area performance.
Ability to work effectively and harmoniously with other staff, case participants, the public and other agencies
Ability to occasionally travel to offsite locations
Ability to Push/Pull/Lift/Carry up to 10lbs as needed

Responsibilities

Conduct face-to-face or phone interviews with participants.
Review and evaluate data to determine and take next appropriate actions such as paternity establishment, order establishment, modification of court orders, interstate action, and eligibility for various support services.
Draft pleadings, motions, orders, income withholding notices and other legal documents.
Update database with document interview notes, locate efforts, court dates, sanction, and other information as required by state and federal regulations.
Communicate as necessary with parties via telephone, email or letter.
Request and withdraw benefit sanctions as appropriate.
Investigate systems such as KIDS, CLEAR (law enforcement data base), CARES (Human Services system) and the internet to determine current demographic information for parties.
Review and maintain case file materials to ensure that necessary information is prepared in advance of court hearings.
Document files in accordance with state and federal regulations.
Scan and locate documents in OnBase (electronic filing system).
Serve parties with legal documents in the office when necessary to ensure case moves through establishment process in a timely manner.
Performs other duties as may be assigned.