SDC - Pantry Program Specialist

UTAH FOOD BANK•St. George, UT

5d•$55,000 - $0•Onsite

About The Position

At Utah Food Bank, we believe that every team member has the power to create real change in the lives of those we serve. Since 1904, we’ve been committed to Fighting Hunger Statewide, and we’re inviting you to join our efforts. Our growing team works collaboratively in a mission-driven, inclusive, and supportive culture. With the addition of seven new statewide facilities, we’re ready to make an even greater impact – and we need people like you to help us achieve it. Working here isn’t just a job; it’s a purpose. From partnering with local communities to engaging with dedicated volunteers, you’ll see the results of your efforts every day. Together, we work tirelessly to achieve our mission of Fighting Hunger Statewide. If you’re ready to use your skills and passion to make a meaningful difference, let’s talk. Learn more about us at utahfoodbank.org

Requirements

1 to 3 years directly related experience dealing with clients/customers in social service setting
Able to work with diverse groups and individuals in a friendly but firm manner
Able to work independently and as a team member
Must be able to plan, direct and complete complex tasks
Strong organization skills and excellent communication skills, verbally and in writing
Good customer service skills; excellent leadership and conflict-resolution skills
Intermediate computer skills with database and spreadsheet programs
Able to relate to clients, agency staff, donors and the community at large in a positive manner
Valid driver’s license with clean driving record (MVR required prior to hire)
High positive energy level and high standards of professional ethics and conduct
Must obtain and maintain ServeSafe Certification

Responsibilities

Coordinate and oversee pantry locations
Train, communicate and work with pantry coordinators regarding site issues, concerns and questions, provide written materials and confirm schedules/changes/cancellations
Troubleshoot pantry issues
Communicate with transportation and inventory; verify monthly distribution to pantries
Work with pantry coordinators to ensure pantries run smoothly and that guidelines are being followed between clients, volunteers and staff
Work with warehouse and inventory to coordinate product distribution by providing numbers served and helping refine amounts of product needed; especially perishable products
Enter people served and volunteer hours into UFB systems
Monitor pantry sites in accordance with current UFB guidelines
Enter all pantry deliveries into UFB systems
Maximize use of volunteers on a regular basis with pantry program
Regularly travel between pantry sites in the regional area served
Inform Director of pantry program issues and concerns
Participate in conferences, outreach and community representation as assigned by the Director
Maintain and restock supplies needed for pantry sites
Intentionally promote diversity, equity, inclusion and belonging to build a positive work culture and environment
Other duties as assigned