Pantry Attendant

ISS•Burbank, OH

2d•Onsite

About The Position

ISS Guckenheimer is seeking a Pantry Attendant to maintain the pantry area and coffee stations, ensuring service areas are clean and stocked with product. The role involves merchandising products attractively according to Guckenheimer standards and greeting guests to make them feel welcome. This position requires a strong commitment to guest experience, safety, and building respectful relationships with teammates, guests, and delivery vendors. The ideal candidate has a passion for customer service, a positive attitude, is dependable and reliable, and can communicate effectively, smile, and remain calm under busy conditions.

Requirements

Must have a passion for customer service.
Always have a positive attitude.
Be dependable and reliable.
Ability to communicate effectively.
Ability to smile and keep calm under busy working conditions.
Arrive on time to all shifts.
Proper uniform; non-slip shoes, name tag.
Professional appearance.
Provide outstanding hospitality.
Don’t be afraid to ask for help!
Work up to 8 hours a day on your feet, excluding breaks.
Must be able to lift a minimum of 25lbs.
Come to work properly dressed according to the dress code.
Employees must be able to work under pressure and time deadlines during peak periods.

Nice To Haves

A strong commitment to guest experience.
Always remember safety first.
Build respectful relationships with all teammates and guests.
Willingness to take directions from the Chef, Front of the House Manager and Catering Manager.
Build relationships with delivery vendors.

Responsibilities

Maintain the pantry area and coffee stations while keeping service areas clean and stocked with product.
Merchandise products in an attractive manner to Guckenheimer standard.
Greet guests, making them feel welcome.
Maintain product inventory to established levels.
Maintain contracted coffee program.
Recognize products; accurately restock and rotate products.
Smile, greet, & serve customers, making them feel welcome.
Complete necessary HACCP to ensure safe temperature control.
Display merchandise in an attractive manner.
Maintain all MK areas in a neat, clean, and attractive manner.
Label and display signs for all items.
Other duties as assigned by management.
Follow all safety rules and actively prevent accidents.
Ensure that all MKs are restocked with adequate product throughout the day.
Adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures.
Follow safety protocols, maintain environmental responsibility, and uphold quality standards.
Actively participate in HSEQ training and report any potential hazards or compliance concerns.