Palma Runner

Proper Hospitality Careers•Santa Monica, CA

2d•Onsite

About The Position

The Palma Runner is responsible for transporting food and beverages from the kitchen to the dining area promptly and accurately, ensuring that each item matches the guest’s order. This role involves double-checking orders, assisting servers, and serving food with attention to detail according to restaurant standards. The runner also plays a key role in collaboration and communication with kitchen and front-of-house staff, supporting dining area operations, adhering to safety and sanitation standards, and assisting kitchen staff with food organization and preparation for delivery. The company, Proper Hospitality, aims to be a best-in-class employer by nurturing a culture where creativity, excellence, and humanity thrive, believing that hospitality is an opportunity to care for others and make lives better.

Requirements

High school diploma or equivalent preferred.
Previous experience in a food service or hospitality role, such as a busser or runner, is a plus but not required.
Knowledge of sanitation and safety procedures in a restaurant setting.
Strong attention to detail, particularly when it comes to cleanliness and organization.
Excellent communication and interpersonal skills to work efficiently with team members and engage with guests as needed.
Ability to stay focused and work efficiently in a fast-paced environment.
Strong teamwork and willingness to assist others when necessary to ensure smooth operations.

Responsibilities

Transport food and beverages from the kitchen to the dining area promptly and accurately, ensuring that each item matches the guest’s order.
Double-check orders before delivery to ensure accuracy, including any special requests or dietary preferences.
Assist in delivering food to guests when necessary, working closely with servers to ensure all orders are presented correctly and in a timely manner.
Serve food with attention to detail, ensuring proper plating and garnish as required by the restaurant’s standards.
Communicate effectively with kitchen and front-of-house staff to ensure smooth service and address any order discrepancies or special requests.
Help ensure that orders are prioritized and sent out quickly, especially during peak service hours.
Assist servers in replenishing drinks, side items, and condiments as needed.
Work alongside bussers and other team members to maintain cleanliness and orderliness in the dining area.
Clear empty plates and utensils from tables as guests finish their meals, assisting with the resetting of tables for the next guests.
Help maintain the organization of the dining area by ensuring it is free of clutter and properly stocked with necessary supplies.
Ensure that any unused items, such as glassware or silverware, are quickly and efficiently removed to keep tables neat and tidy.
Adhere to all health and safety guidelines in the handling and delivery of food and beverages.
Ensure that all food deliveries are handled with care to avoid spillage and maintain cleanliness in the dining area.
Regularly clean trays, carts, and any other service items to ensure sanitation standards are met.
Assist kitchen staff with organizing and arranging food items for delivery to guests.
Ensure that all food is correctly labeled and prepared for the correct guest, paying attention to special instructions.
Communicate with the kitchen team to relay any special guest requests or changes to orders.