Palliative & Hospice Care Medical Assistant (MA)
About The Position
Alpha Home Health & Hospice is seeking a compassionate, organized, and detail-oriented Medical Assistant to support our Palliative Care and Hospice programs. If you are passionate about providing compassionate care and helping patients and families navigate serious illness with dignity and support, we encourage you to apply today. The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.
Requirements
- Medical Assistant certification (CMA, RMA, or equivalent) preferred
- Experience in hospice, palliative care, home health, geriatrics, primary care, or care coordination required
- Strong communication, customer service, and interpersonal skills
- Proficiency with EMR systems and clinical documentation
- Excellent organizational skills and attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Compassionate, dependable, and team-oriented approach to patient care
Responsibilities
- Coordinate patient appointments, home visits, and follow-up care
- Communicate with patients, families, providers, referral sources, pharmacies, and community partners
- Document patient updates, symptoms, and clinical information in the EMR
- Process provider orders, medication changes, and care plan updates
- Assist with hospice and palliative care referrals, admissions, and scheduling
- Support care transitions between hospitals, home health, palliative care, and hospice services
- Manage inbound and outbound calls, messages, and patient inquiries
- Provide compassionate support and education to patients and families
- Identify and communicate changes in patient condition to the clinical team
- Assist with advance care planning documentation and care coordination
- Maintain accurate and timely records while ensuring compliance with agency procedures
Benefits
- Medical, dental & vision + free telehealth
- Paid holidays, sick time & vacation
- Flexible scheduling
- Employee Assistance Program & Emergency Fund
- 401(k) with company match
- Company-paid life & AD&D insurance
- Health & Flexible Spending Accounts
- Tuition reimbursement & growth opportunities
- Pet insurance
- Mileage reimbursement
- Employee referral program
- Voluntary insurance options
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
