Palliative Director of Clinical Services

Compassus•Tukwila, WA

7d•Hybrid

About The Position

The Palliative Director of Clinical Services - Interdisciplinary (DCSI), also known as Palliative Director of Clinical Services (DCS), is a leadership role responsible for modeling and promoting the core values of Compassus, including Compassion, Integrity, Excellence, Teamwork, and Innovation. The DCS will uphold the Code of Ethical Conduct and foster positive relationships within the organization, across departments, and with external stakeholders. The DCS will oversee the interdisciplinary team (IDT), ensuring that palliative services are delivered in a manner that aligns with Compassus' guidelines, policies, and the needs of patients and families. The DCS will also collaborate with hospice managers, business offices, physicians, and external agencies. This position will float between Oregon and Western Washington, requiring 50-75% travel.

Requirements

Associate or bachelor’s degree in healthcare or a related field.
Minimum of three years of healthcare experience, preferably in a hospice, palliative, home health, or related setting.
Active state licensure in healthcare required.

Nice To Haves

Leadership or management experience in a healthcare setting, particularly in hospice/palliative care.
Experience with Electronic Medical Record (EMR) systems.
Certification in Hospice and Palliative Care.

Responsibilities

Supervise up to 20 team members, including all members of the IDT.
Responsible for recruiting, hiring, training, performance evaluations, and if necessary, terminating staff (with administrative approval).
Guide the team by planning, assigning, and directing work, ensuring that work is completed efficiently, addressing complaints, and resolving conflicts.
Ensure compliance with accreditation standards, and relevant state and federal regulations.
Oversee consultative processes between the Medical Director and the IDT team, ensuring appropriate care orders and interventions are executed for patient needs, especially when attending physicians are unavailable.
Maintain comprehensive knowledge of state regulations governing the supervision of all IDT members.
Lead and participate in meetings with the palliative care team, ensuring that patient care needs are thoroughly discussed and addressed.
Facilitate required documentation of patient-centered plans of care for non-nursing support services, including any changes in care levels, family support, and other essential interventions.
Ensure the completion of patient plans of care for non-nursing support services, are completed and updated in a timely manner.
Oversee the 24/7 availability of hospice services, ensuring adequate staffing and resources.
Manage scheduling, productivity, performance reviews, team support, and other operational aspects for the IDT teams.
Supports workflow management in EMR by completing all required tasks outside of orders and tasks requiring RN licensure.
Ensure efficient utilization of resources, including managing program mileage and labor to meet budget expectations.
Supervise the care of palliative patients per the established plan of care for support team services, ensuring appropriate continuity, service, and quality.
Engage in patient care when needed, including conducting routine and discharge support visits, as required by licensing standards.