Palliative Care Coordinator

Compassus•Tulsa, OK

1d•Onsite

About The Position

The Palliative Care Coordinator is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Palliative Care Coordinator is responsible for the patient chart, including establishing the chart upon the initial referral and the ongoing maintenance of documentation until the patient is discharged and the chart is closed in accordance with Medicare/Medicaid rules and regulations. S/he facilitates the flow of patient care from initial consultation to patient discharge, including patient scheduling and phone triage. Additionally, s/he is responsible for the submission and tracking of patient billing and maintenance of patient metrics.

Requirements

High school diploma or GED required.
Two (2) to three (3) years of related experience highly preferred.
Experience as a Licensed Practical/Vocational Nurse preferred.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percentage.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties.
Strong written and verbal communications.
Ability to understand, read, write, and speak English.
Articulates and embraces integrated healthcare at home philosophy.

Nice To Haves

Two (2) to three (3) years of related experience highly preferred.
Experience as a Licensed Practical/Vocational Nurse preferred.

Responsibilities

Supports agency and corporate policies, goals, and objectives.
Attends and participates in staff meetings, educational programs and community events, as requested.
Communicates identified needs and potential solutions to supervisor.
Establishes patient chart.
Ensures all referral documentation is signed and dated.
Submits requests for medical records and hospital inpatient charts.
Files documents accurately in corresponding patient charts, and thins charts as necessary.
Schedules new and follow-up Community Palliative Care visits.
Confirms appointments with Community Palliative Care patients the day before the scheduled visit.
Answers incoming telephone calls, takes accurate messages, and transfers calls appropriately.
Rotates deceased/discharged patient charts from active chart status, and establishes deceased/discharged patient files.
Performs billing tasks as outlined in the Palliative Care Guideline: Preparation for Submission of Palliative Care Bills.
Coordinates communications with the members of the Palliative Care service.
Communicates effectively with members of Palliative Care service, patients, families, and the community.
Transfers phone system to secondary system as appropriate.
Faxes documentation of Palliative Care encounters to attending physician/Primary Care Physician.
Performs other duties as assigned.