Palliative Care Administrative Coordinator
Hospice of the Piedmont Inc•Charlottesville, VA
•$23 - $29•Onsite
About The Position
At Hospice of the Piedmont, every interaction matters. As a Palliative Care Administrative Coordinator, you'll play a vital role in supporting patients, families, and healthcare providers by ensuring seamless communication, scheduling, and care coordination. We're looking for a compassionate, organized professional who excels at building relationships, solving problems, and keeping operations running smoothly. If you enjoy helping others, thrive in a collaborative healthcare environment, and take pride in delivering exceptional service, we'd love to hear from you.
Requirements
- High school diploma or equivalent required.
- Prior administrative experience required.
- Strong organizational, communication, and customer service skills.
- Proficiency in Microsoft Office and electronic medical record systems.
Nice To Haves
- healthcare experience preferred.
- Knowledge of medical scheduling, insurance verification, registration, or billing processes preferred.
Responsibilities
- Answer and manage incoming phone calls and messages.
- Serve as a primary contact for patients, families, and referral sources.
- Respond to routine inquiries and direct clinical concerns to the appropriate team member.
- Facilitate communication among patients, families, providers, and staff.
- Schedule new and follow-up patient appointments.
- Maintain provider schedules and appointment calendars.
- Confirm appointments and communicate schedule changes.
- Support coordination of patient care activities and follow-up needs.
- Verify insurance eligibility and demographic information.
- Obtain and maintain patient consents and required documentation.
- Collect and update patient registration information, including Social Security and guarantor information as required.
- Support billing processes by ensuring accurate patient and insurance information.
- Assist with resolving registration, insurance, and billing-related issues.
- Maintain accurate patient records and documentation.
- Process incoming records, correspondence, and forms.
- Assist with reports, data tracking, and other administrative duties
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
