Paint Department Head

Gillman Home Center • New Castle, IN

1d • Onsite

About The Position

The Paint Department Head position is responsible for providing accurate product knowledge, quality, and excellent customer service to customers. This role involves assisting customers with projects and problems, advising on solutions, and upselling when appropriate. The position also includes point-of-sale duties, department recovery and stocking, inventory management, price updates, store opening/closing, and general store maintenance. Ensuring a safe working environment and assisting in other departments are also key responsibilities. The company is Gillman Home Center, which provides equal employment opportunities to all employees and applicants.

Requirements

• High School Diploma or GED
• 2+ years of customer service experience
• 1+ years of retail job experience
• 2+ years of paint product knowledge

Responsibilities

• Provide excellent service to customers.
• Treat all team members, vendors, and customers with courtesy and respect.
• Greet and assist customers in a positive, approachable manner.
• Answer questions and resolve customer concerns.
• Advise customers on solutions to projects and problems.
• Offer solutions with add-on sales when appropriate.
• Perform customer service tasks including cutting keys, filling propane, running the register, and assisting with rental transactions.
• Provide services to customers at the point of sale, including running the register, bagging items, assisting with loading products, and answering inquiries.
• Recover the department daily, ensuring inventory is fronted, faced, and in the correct place, and aisles are clean, organized, and free of obstructions.
• Ensure all products in the department are stocked properly.
• Maintain proper inventory levels by monitoring and adjusting min/max order points, working back stock, and making inventory adjustments.
• Order inventory as necessary, and complete purchase orders and related paperwork.
• Complete cycle counts as required.
• Update prices as assigned.
• Opening and closing the store as assigned.
• Perform store maintenance as needed, including cleaning common areas, trash removal, parking lot and sidewalk sweeping, and snow removal.
• Prioritize customers while working in the department.
• Ensure a safe working environment and maintain situational awareness.
• Identify and report any safety issues or concerns to management.
• Help out in other departments as necessary.
• Follow all company policies and procedures.
• Perform other duties as assigned.

Benefits

• Medical Insurance
• Dental, Vision, Short Term Disability, Long Term Disability, Cancer coverage, Accident Coverage, Life Insurance
• 401k plan with employer contribution
• Free $25k Life Insurance Plan
• Employee discount

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees