PAD Outreach Specialist

Merakey • Philadelphia, PA

4h • $21 • Onsite

About The Position

The Police Assisted Diversion (PAD) Outreach Specialist works in partnership with the Office of Public Safety, the Philadelphia Police Department, the Philadelphia Fire Department, and other community organizations to help divert individuals from the criminal justice system and connect them with appropriate social, behavioral health, and recovery services. As a first point of contact, the Outreach Specialist conducts needs assessments and provides individualized support to help participants identify and achieve their goals. Services may include substance use assessments, shelter placement assessments, outpatient treatment referrals, Crisis Response Center (CRC) warm handoffs, assistance for stranded travelers, benefits navigation, and linkage to community-based resources. Outreach Specialists may also respond to quality-of-life and non-violent behavioral health-related calls, including possible overdoses, welfare checks, disorderly conduct incidents, and other community concerns. This position requires strong engagement skills, the ability to work in a fast-paced environment, and a commitment to helping individuals navigate Philadelphia's behavioral health and social service systems with dignity and respect.

Requirements

• High School Diploma or GED
• A minimum of two (2) years of experience in a human service agency, preferably in a drug and alcohol setting.
• Ability to work in a team setting.
• Proficient computer skills to perform job duties including but not limited to desktop computing, email, time sheet management, electronic health records, using Microsoft Office and Google Applications, and other relevant software.
• Ability to enter data on a mobile handheld device while in the field.
• Must possess a valid and active driver's license.
• Must have knowledge and an understanding of recovery principles and recovery driven service system.
• Ability to establish professional relationships with city personnel including to but not limited to the Office of Public Safety, Philadelphia Police Department (PPD) partners, Philadelphia Fire Department, internal, external partners.

Nice To Haves

• Bilingual candidates preferred.
• Certified Recovery Specialist (CRS) are highly encouraged to apply.

Responsibilities

• Conduct needs assessments and provide individualized support to help participants identify and achieve their goals.
• Provide services including substance use assessments, shelter placement assessments, outpatient treatment referrals, Crisis Response Center (CRC) warm handoffs, assistance for stranded travelers, benefits navigation, and linkage to community-based resources.
• Respond to quality-of-life and non-violent behavioral health-related calls, including possible overdoses, welfare checks, disorderly conduct incidents, and other community concerns.
• Engage with individuals and help them navigate Philadelphia's behavioral health and social service systems.
• Work in partnership with the Office of Public Safety, the Philadelphia Police Department, the Philadelphia Fire Department, and other community organizations.

Benefits

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
• Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
• DailyPay -- access your pay when you need it!
• On the Goga well-being platform, featuring self-care tools and resources.
• Access Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Access to Pryor Online Learning for free online personal development classes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED