PAD Manager

Fontainebleau Las Vegas•Las Vegas, NV
•$55,000 - $62,000

About The Position

The PAD Manager coordinates a large team to uphold the polished presentation of Fontainebleau Las Vegas. The role oversees cleanliness and maintenance standards throughout public areas, including designated public restrooms, and supports consistent service and quality across the department. The manager conducts inspections, maintains sweep logs, manages inventory, and ensures adherence to company, departmental, and regulatory standards. The position leads and develops department Members through hiring, training, coaching, evaluation, and ongoing guidance. It also contributes to department initiatives, recommends equipment, supplies, and processes, develops and implements policies and procedures, and monitors departmental methods and work distribution to identify and implement improvements. The role supervises PAD Attendants and Utility Porters and provides exceptional service to guests and Team Members. The position requires a flexible schedule that includes nights and weekends and involves work in a fast-paced, somewhat stressful environment. The work environment typically has moderate noise and may expose the Member to unrestricted secondhand tobacco smoke. Salary is $55,000–$62,000 per year, commensurate with experience and skill set.

Requirements

  • Must be at least 21 years of age.
  • Bachelor’s degree in Hotel Operations, Business, Hospitality, or a related field, and/or an equivalent combination of education and experience.
  • Three years of prior EVS or PAD experience in a large-scale resort and casino while in a leadership position.
  • Advanced proficiency in budgeting, profit and loss (P&L), and business planning, with the ability to prepare, understand, present, and analyze business strategies.
  • Ability to develop teams through guidance, mentoring, motivation, coaching, feedback, and accountability.
  • Intermediate proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
  • Proven managerial problem-solving and critical-thinking skills, including the ability to exercise independent judgment.
  • Ability to provide leadership and direction by engaging, developing, and mentoring individuals and teams.
  • Extensive knowledge of relevant principles, procedures, and best practices.
  • Demonstrated ability to maintain consistent, high-quality service levels.
  • Strong leadership and organizational skills; ability to delegate effectively, solve problems quickly, and communicate clearly.
  • Ability to uphold and demonstrate the highest level of integrity and recognize standards required by a regulated business.
  • Must be willing and able to work a flexible schedule, including nights and weekends.
  • Ability to work in a fast-paced, busy, and somewhat stressful environment.
  • Must be able to qualify for licenses and permits required by federal, state, and local regulations.
  • Ability to read and interpret English documents, including safety rules, operating and maintenance instructions, and procedure manuals; ability to read and communicate verbally in English. Written English communication skills may also be required.
  • Ability to apply commonsense understanding to carry out written, oral, or diagrammatic instructions and to deal with problems involving several concrete variables in standardized situations.
  • Physical ability to regularly stand and use hands and fingers; frequently reach with hands and arms, talk, and hear; and regularly lift or move up to 25 pounds, frequently lift or move up to 50 pounds, and occasionally lift or move up to 100 pounds. Must be able to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance, including in confined spaces.
  • Specific vision abilities required include close vision and peripheral vision.

Responsibilities

  • Ensure public areas meet the highest standards of cleanliness and maintenance, including specific public restrooms.
  • Manage public-area cleanliness.
  • Perform routine inspections and complete daily sweep logs.
  • Hire, train, coach, evaluate, and manage Members, providing guidance and resources to help them achieve objectives.
  • Maintain department objectives, company and department standards, and regulatory compliance.
  • Recommend equipment, supplies, and processes that support safety, service, and financial objectives.
  • Manage inventory control effectively.
  • Assist with developing, implementing, and executing department initiatives.
  • Perform routine hotel inspections to ensure consistent adherence to departmental cleanliness and quality standards.
  • Use communication channels to facilitate the flow of information throughout the department.
  • Provide exceptional service to guests and Team Members.
  • Develop, review, and implement policies and procedures to meet public area department requirements.
  • Monitor and evaluate the efficiency and effectiveness of PAD methods and procedures; assess work distribution, support systems, and internal reporting relationships; identify improvement opportunities and direct implementation of change.
  • Supervise positions including PAD Attendants and Utility Porters.
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