Packing Manager - San Fernando, CA

Compass Group•San Fernando, CA

1d•$75,000 - $80,000•Onsite

About The Position

We are seeking an experienced, results-driven Packing Manager to lead warehouse packing and order fulfillment operations. This role is responsible for managing staff, ensuring inventory accuracy, optimizing workflows, and maintaining high packing standards to ensure all customer orders are fulfilled accurately and on time. The ideal candidate is a strong leader with excellent planning, analytical skills, and hands-on experience with warehouse systems and shipping operations.

Requirements

High school diploma required; bachelor’s preferred (Logistics, Supply Chain, Business)
5+ years of warehouse/fulfillment experience with leadership
Strong knowledge of warehouse operations and inventory control
Experience with WMS, RF scanners, and shipping software
Strong analytical, organizational, and problem-solving skills
Proficiency in Microsoft Excel and KPI reporting

Nice To Haves

Experience with Lean, 5S, or Kaizen
Knowledge of OSHA and warehouse safety compliance
Ability to manage multiple priorities and deadlines
Bilingual in English and Spanish is a plus

Responsibilities

Oversee daily packing and fulfillment to ensure orders are picked, packed, and shipped accurately and on time
Monitor order flow, prioritize urgent shipments, and maintain productivity and quality standards
Maintain packing standards including quality, labeling, and material usage
Supervise, train, and manage warehouse staff (pickers/packers)
Assign tasks and set performance expectations (KPIs such as accuracy and pick rates)
Manage schedules, labor allocation, and overtime
Conduct evaluations and provide coaching or corrective action
Promote accountability, safety, and continuous improvement
Monitor inventory levels, accuracy, and locations within systems
Partner on cycle counts, reconciliations, and discrepancy resolution
Investigate short picks, damages, and mispicks
Ensure proper practices such as FIFO, lot, or serial tracking
Analyze workflows to improve efficiency and reduce errors
Implement Lean, 5S, and Kaizen initiatives
Identify bottlenecks and optimize layout and picking strategies
Ensure high order accuracy standards (target 99%+)
Conduct audits of picking and packing processes
Reduce errors, returns, and damages through improvements
Utilize WMS to track orders and inventory
Ensure proper use of RF scanners and barcode systems
Troubleshoot system issues with IT support
Maintain accurate inventory and order data
Enforce OSHA and warehouse safety standards
Conduct safety training and incident investigations
Ensure proper PPE use and safe handling procedures
Maintain a clean, organized work environment
Coordinate with carriers (UPS, FedEx, LTL) for timely shipments
Manage shipping documentation and labeling
Resolve delays and delivery issues
Track and report KPIs (order accuracy, picks/hour, shipments, productivity)
Provide regular reports and use data to drive improvements
Partner with customer service to resolve fulfillment issues
Support urgent or high-priority shipments