Packer Team Leader

Abilities Network Inc • Towson, MD

1d • Onsite

About The Position

Abilities Network is seeking a part-time Team Leader for their Move Management Team. This role involves functioning as the on-site manager of a team that packs and unpacks household goods and personal belongings, with a focus on providing caring and courteous service to seniors during the downsizing process. The position averages 15-25 hours per week, with potential for more during busy periods. Abilities Network is a growing non-profit organization known for its positive culture and team environment, dedicated to cultivating inclusive communities through relationships, innovation, and high-quality services. They value respect, well-being, reflection, and courage, and are looking for individuals passionate about empowering others.

Requirements

• High school diploma or equivalent preferred.
• Superior customer service skills as well as the ability to be compassionate, empathetic and socially perceptive required.
• Good communication skills, including active listening skills and the ability to convey information effectively.
• Ability to perform physical activities that require considerable use of your arms and legs and moving of your whole body.
• Ability to work independently as well as in a group to complete daily activities according to the work schedule.
• Must be willing to be on-call (typically with 2+ weeks notice) as necessary to fulfill the duties of the position.
• Must be able to commit to completing each assigned move; typically 2-3 days per move.

Responsibilities

• Function as the on-site manager of Move Management operations.
• Assist with developing the plan for each move and implement the plan onsite.
• Supervise staff during the move and direct them in efficient packing and unpacking procedures.
• Responsible for addressing client concerns and easing the client through the move process.
• Function as the point of contact for vendors, including movers, auctioneers, appraisers, charity pick-up staff, and clean-out crews.
• Pack and unpack, by hand, household goods and personal belongings. Use good judgment when wrapping, stacking and packing items into proper containers.
• Examine and inspect containers, materials and products to ensure that packing specifications are met.
• Sort materials with input from the client.
• Provide personal assistance and emotional support to clients as needed.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED