Packer Lead - 2nd Shift

1-800-FLOWERS.COM, INC.•Hebron, OH

8d•Onsite

About The Position

The Packer Lead will coordinate day-to-day workflow, training, and troubleshooting in a multi-temperature environment, including temperatures at or below freezing. This role involves tracking and reviewing productivity using WMS or other systems to ensure goals and deadlines are met. The Lead will provide constructive feedback to associates, conduct department start-up meetings, and assist in documenting process changes and training plans. A key aspect of this role is fostering a respectful team environment to positively impact retention through professional communication, motivation, and problem resolution. The Lead will also work on the floor in a production role during non-peak times, performing manual labor as required, and must adhere to all safety, security, and SQF requirements. Other duties and work in other departments may be assigned. Maintaining reasonable and reliable attendance and professionalism is essential.

Requirements

Ability to read and follow labels, processes and instructions.
Basic math skills
Ability to work in cold storage environment (-10° to 40°)
Lift up to 30lbs continuously and 50lbs on occasion
Walk and stand for entire shift (8-10 hours) and stoop, kneel, crawl and climb
High School diploma or equivalent required.
2+ year of supervisory or leadership experience.
Ability to communicate with employees at all levels (peers, management & employees)

Nice To Haves

Previous warehouse management system and SAP knowledge preferred

Responsibilities

Coordinate day-to-day workflow, training and troubleshooting in a multi-temperature environment; including temperatures at or below freezing
Using WMS or other systems/reports, track and/or review productivity to ensure goals, deadlines and outputs are met in an accurate an efficient manner.
Provide constructive and timely feedback to associates (one on one or in a group setting) regarding performance and productivity.
Conduct start-up meetings for the entire department as needed.
Assist in updating and documenting process changes and training plans.
Impact retention positively by fostering respectful team environment through professional communication, motivation and timely problem resolution
Work on the floor in a production role during non-peak performing manual labor as required
Adhere to all safety, security and SQF requirements
Perform other duties and work in other departments as assigned
Maintains reasonable and reliable attendance.
Maintains professionalism, sincerity, and enthusiasm that reflects 1-800-Flowers.com, Inc. commitment to Delivering Smiles.