Packaging Lead

Amcor•Franklin, IN

About The Position

The Packaging Lead coordinates and oversees tactical activities in a manufacturing department, including audits, quality complaints, training, and other operational priorities, in accordance with established procedures, standards, and customer requirements. The role acts as a safety leader and works with the Department Manager to establish and maintain policies and programs that ensure a safe working environment. The Packaging Lead supports quality and operational performance by investigating customer complaints, implementing and evaluating corrective actions, sharing quality trends, managing quality and EHS audits and follow-up actions, and maintaining the QA Hold Area. The role also maintains production standards, Standard Operating Conditions, and productivity standards, and supports department best-practice teams and continuous improvement. This position supervises hourly support staff and is responsible for hiring, terminations, recognition, discipline, training, employee relations, and performance management. It leads onboarding, maintains job profiles and work instructions, tracks operator and assistant qualifications, manages the department Action Item Register, and provides tactical support for department information and data improvements. The Packaging Lead also leads targeted continuous improvement efforts and supports the Department Manager with critical items needed for daily success.

Requirements

  • Bachelor's degree with an emphasis in a technical field, or an equivalent combination of education and experience.
  • At least 5 years of experience in a manufacturing environment.
  • At least 3 years of supervisory or leadership experience.

Responsibilities

  • Act as a safety leader and work with the Department Manager to establish and maintain policies and programs for a safe working environment.
  • Ensure customer complaints are investigated, corrective actions are implemented and evaluated for effectiveness, and issues are communicated to department crews.
  • Provide quality trending information to the Department Manager for improvement initiatives.
  • Support the department's internal quality feedback program with shift supervisors.
  • Manage departmental quality and EHS audits and follow-up actions.
  • Manage the QA Hold Area, including direct ship setouts and retain management.
  • Maintain production standards and update them bi-annually to manage variances and scheduling issues.
  • Ensure appropriate departmental representation on Best Practice teams related to process discipline and implement applicable recommendations.
  • Ensure accurate Standard Operating Conditions are in place and followed, and maintain productivity standards based on SOCs, best practices, and continuous improvement.
  • Supervise hourly support staff, including hiring, terminations, recognition, discipline, training, employee relations, and performance management.
  • Lead onboarding of new department hires.
  • Manage creation and revisions of job profiles, work instructions, and OPLs, and track operator and assistant qualifications.
  • Maintain the department Action Item Register and lead weekly meetings with assigned resources to obtain updates and estimated completion dates.
  • Support the Department Manager in following up on critical items for daily success.
  • Lead and provide tactical support for departmental information and data improvements.
  • Lead targeted departmental continuous improvement efforts, including rapid improvement teams, Kaizen, and 5S.
  • Adhere to Amcor's values and contribute to a high-performance culture.

Benefits

  • Medical, dental, and vision plans.
  • Paid time off, starting at 40 hours per year for full-time hourly employees; amount may vary by location.
  • Company-paid holidays, starting at 8 days per year; amount may vary by location.
  • Wellbeing programs and Employee Assistance Program.
  • Health Savings Account and Flexible Spending Account.
  • Life insurance, AD&D, short-term and long-term disability, and voluntary benefits.
  • Paid Parental Leave.
  • Retirement Savings Plan with company match.
  • Tuition Reimbursement, dependent upon approval.
  • Discretionary bonus program, with initial eligibility dependent upon hire date.
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