Packaged Application Test Engineer
About The Position
The POS Tester is responsible for validating end‑to‑end functionality and reliability of Point‑of‑Sale (POS), Self‑Service Kiosk, and Drive‑Thru systems within a high‑volume Quick Service Restaurant (QSR) environment. This role ensures that critical business workflows—from order capture to payment, kitchen routing, and fulfillment—operate accurately and efficiently under real‑world conditions. The POS Tester works closely with business, product, and engineering teams to align testing with operational realities, ensuring stable releases and a seamless customer and crew experience.
Requirements
- 4+ years of experience in testing POS systems, kiosk solutions, or retail/QSR platforms.
- Strong understanding of QSR operations and workflows, including order lifecycle, payments, and fulfillment processes.
- Proven expertise in end‑to‑end order flow validation, covering UI, backend, and system integrations.
- Hands‑on experience with test design, regression testing, UAT execution, and defect management using tools like JIRA.
- Strong SQL/data validation skills for verifying transactions, reports, and backend data consistency.
- Experience supporting high‑volume enterprise platforms, including releases, migrations, and production validation.
- Strong stakeholder communication and collaboration skills to align testing with business needs and drive quality outcomes.
Responsibilities
- Execute end‑to‑end testing across POS, Self‑Service Kiosk, and Drive‑Thru systems, ensuring accurate order flow, payment processing, and fulfillment.
- Validate QSR business workflows, including order capture, pricing, discounts, payments, kitchen routing, and order completion.
- Perform frontend and backend testing, including integrations with mobile ordering and third‑party systems.
- Design and execute test cases for functional, regression, and UAT cycles, ensuring full coverage of business scenarios.
- Conduct data validation using SQL to verify transactional accuracy, reporting integrity, and backend processing.
- Support system migrations, releases, and production validations, ensuring store‑level stability and minimal disruption.
- Collaborate with stakeholders to identify defects, track issues in JIRA/Confluence, and drive timely resolution.
Benefits
- Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
- Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
- Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
- Life and disability insurance
- Employee assistance programs
- Other benefits as provided by local policy and eligibility
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
