Package Dispatch Supervisor

UPSQuebec, QC
Onsite

About The Position

This position assists the Package Dispatch Supervisor (PDS) with dispatch analysis and daily routine tasks that support the dispatch and preload teams. He/She is responsible for analyzing dispatch plans, identifying areas of opportunity, report publication and service audits.

Requirements

  • Bachelor's Degree or International equivalent - Required
  • Bilingualism required: French and English (written and spoken). Strong verbal and written communication skills in French are essential. The role involves regular interactions with clients outside of Quebec (70%). - Required
  • The successful candidate must have their own vehicle, as public transportation is not available during shift hours.

Nice To Haves

  • Dispatch Planning System (DPS) and UDC knowledge
  • Experience using Microsoft Office products or equivalent software
  • Customer-focused with strong planning and organization skills
  • Familiar with package flow technologies - Preferred

Responsibilities

  • Verifies system downloads.
  • Identifies various service failures and exceptions.
  • Prints and distributes multiple daily reports.
  • Makes necessary report updates and communicates changes to PDS.
  • Utilizes mapping tools.
  • Plots previous data and compares actual dispatch to planned dispatch.
  • Maintains a loop analysis to ensure periodic analysis of all loops.
  • Utilizes available reports and systems.
  • Completes monthly dispatch audit.

Benefits

  • Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service