Package Center Associate

UPSCalgary, AB
Onsite

About The Position

This position may be responsible for loading, unloading, shipping, receiving, scanning, sorting, and stocking packages as well as various inside clerical tasks. This position will currently be primarily responsible for the packing, repacking and correcting of damaged packages. This position performs other duties as assigned.

Requirements

  • Ability to lift packages weighing up to 75 pounds and perform physically demanding tasks in a warehouse environment.
  • Ability to accurately scan, sort, label, and process packages.
  • Ability to identify and resolve issues related to package handling and customer inquiries.
  • Effective verbal and written communication with team members, drivers, and customers.
  • Proficiency in using computer systems for data entry, package tracking, and operational tasks.

Responsibilities

  • Perform address corrections using UPS software systems.
  • Contact customers regarding package-related concerns.
  • Complete damage inspections and prepare damage reports.
  • Repackage damaged items when required.
  • Handle ERN (Exception Resolution Notification) and DSI (Delivery Service Issues) tasks.
  • Able to Perform other clerical task assigned by OMS or supervisors.
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