PACE Outreach and Enrollment Supervisor (Central Valley PACE - Merced)

Available Staff Positions • Merced, CA

1d • Onsite

About The Position

Assists with the planning, development and coordination of marketing for PACE (Program of All-Inclusive Care for the Elderly); including activities to promote and maximize awareness of PACE within the community. Coordinates daily duties of the outreach and enrollment team.

Requirements

• Work is varied and moderately complex, and requires a moderate degree of discretion and independent judgment.
• Must have strong communication and presentation skills, both oral and written.
• Proficient in Microsoft Office applications; advanced Microsoft Excel experience required.
• Strong interpersonal and sales skills.
• Must take and pass the State of California DHCS PACE and Medi-Cal Marketing Certification exam within 60 days of hire.
• Meet a standardized set of orientation and/or individual competencies for the specific position description established by Central Valley PACE and approved by CMS before working independently.
• Detail oriented, precise and well organized.
• Knowledge on how to create contacts and generate a referral source.
• Comfortable with monthly goals and productivity metrics.
• Current BLS CPR Card certified by the American Heart Association.
• Valid California Driver’s License, acceptable driving record and vehicle insurance.
• High school diploma or equivalent.
• Minimum two (2) years marketing or sales experience in the health care industry or related field.
• Minimum two (2) years’ experience in health plan enrollment.
• Minimum two (2) year experience working with seniors (professional and personal experience accepted).

Nice To Haves

• Bilingual: Spanish/English, preferred.
• Knowledge of PACE marketing regulations (state and federal), preferred.
• Principles and practices of health care service delivery, managed care, health care systems, preferred.
• Knowledge and/or experience with the senior care market, including competitors, regulations, and available resources, preferred.
• Experience with HMO, Medi-Cal/Medicaid, Medicare, and senior care related sales, preferred.

Responsibilities

• Assists with the design and development of sales and marketing materials, ensuring all materials are up to date.
• Ensures positive experience for potential enrollees, candidates, and their families for the PACE program.
• Delivery of all marketing material.
• Coordinates and attends recruitment activities and member processes.
• Plans and organizes internal and external marketing events.
• Supports the sales and marketing techniques utilized to outreach to diverse social and ethnic groups; and communicate effectively with them.
• Develop systems and procedures to efficiently track and trend all sales activity.
• Works closely, and regularly meets with the GVHC Marketing team, Outreach and Enrollment Manager and Director of Center Operations.
• Additional duties and responsibilities as required.

Benefits

• Medical: (0 Deductible / $2,000 Individual; $4,000 Family Out-of-Pocket Max), excellent PPO coverages
• Dental
• Vision
• 403(b) with match
• FSA plans
• gym discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED