P&C Service Apprenticeship

IMA Financial Group•Denver, CO

About The Position

The Property & Casualty Service Apprentice is an entry-level opportunity to launch a meaningful career in commercial insurance with IMA. In this role, you will support Account Management teams while gaining hands-on experience with client service, agency systems, and industry fundamentals. This apprenticeship is designed to help you grow through real-world experience, structured learning, and required coursework and training that support your long-term development and success.

Requirements

High school diploma or equivalent required
Ability to apply to and enroll in the required apprenticeship education program
No prior insurance experience required
Basic Microsoft Office skills preferred
Property & Casualty licensing is not required at entry; however, candidates must be willing to complete required coursework, training, licensing activity, and apprenticeship milestones.

Nice To Haves

Strong attention to detail and follow-through
Curiosity, learning agility, and openness to coaching
Ability to follow structured processes and instructions
Strong organization and time management skills
Clear written and verbal communication skills
Professionalism and a strong commitment to service
Commitment to confidentiality, quality, and compliance

Responsibilities

Complete administrative tasks such as data entry, document preparation, scanning, filing, and distribution.
Assist with processing policies, endorsements, audits, certificates, and related service documents using SOPs.
Gather, organize, and enter client, policy, exposure, and carrier information with accuracy and timeliness.
Retrieve carrier documents, including endorsements, loss runs, and other standard service materials.
Support renewal preparation by organizing files, updating trackers, and helping deliver standard materials.
Help route and document claims, risk control, and service-related items, escalating issues as needed.
Review documents for completeness and flag missing information, discrepancies, or non-routine issues.
Communicate professionally with team members, carriers, and clients on routine service matters within scope.
Prepare meeting materials, capture action items, and follow up on assigned tasks.
Participate in required coursework, apprenticeship training, and assigned learning activities.
Maintain progress toward apprenticeship milestones, training completion, and program licensing expectations.