P&C Regional Portfolio Underwriting Director

USAA•San Antonio, VA

3d•Hybrid

About The Position

The P&C Regional Portfolio Underwriting Director is responsible for driving underwriting strategy, portfolio performance, and risk selection across assigned geographic regions. Collaborates with state management, pricing, product, capital management, compliance, and underwriting operations to implement underwriting actions that optimize profitability, mitigate adverse selection, and enhance long term member value. This role will be responsible for data driven decision making, leveraging a strong working knowledge of product management fundamentals and the ability to influence outcomes across diverse business partners. Monitors the book of business in assigned region, including new and inforce business mix, risk attributes, and channel patterns, enabling early identification of adverse selection or shifts in risk quality. Evaluates modeled results and portfolio risk drivers across the book of business understanding the underlying loss expectations, drivers of severity/frequency, and modeled financial impacts for assigned states. Recommends and leads the implementation of targeted underwriting action to support improvements in profitability, retention, lifetime value, and member experience. Partners with regional state management teams to understand market conditions, state strategies, and business objectives. Recommends state specific underwriting actions that balance growth, risk, and member experience. Collaborates with pricing, product management, compliance, and capital management to ensure alignment on underwriting recommendations and business impacts. Partners with the Underwriting Strategy & Capabilities team to identify and prioritize future capability needs, analytic enhancements, automation opportunities, and rule refinements. Supports the development or refinement of underwriting guidelines, eligibility criteria, and referral frameworks. Assists in managing portfolio expenses by monitoring effective financial and resource management of assigned portfolio. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Requirements

Bachelor's degree in Risk Management, Business, Finance, Analytics, or a related field; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
8 years of progressive Property & Casualty underwriting, product management, pricing, or portfolio management.
Proven ability to apply comprehensive knowledge of underwriting fundamentals, industry practices, market trends, and regulatory requirements to effectively manage risk selection, pricing, and product performance.
Demonstrated analytical mindset with the ability to interpret data, models, and trends to influence business decisions.
Ability to translate analytic findings into actionable recommendations.
Proven ability to collaborate and influence across multiple stakeholders and functions.
Experience with business mix analysis and using data to tell a story.
Working knowledge of USAA underwriting systems, segmentation tools, or analytic platforms.
Demonstrated experience developing or applying underwriting guidelines, segmentation strategies, or rule frameworks.

Nice To Haves

Demonstrated ability to analyze data and translate modeled outputs into actionable insights
Experience applying product management principles—such as balancing growth, profitability, and customer experience—to underwriting or insurance products, including influencing product design and underwriting guidelines
Track record of successfully leading cross-functional initiatives by influencing stakeholders to implement strategic changes and drive measurable outcomes
Proven ability to connect macro-level market insights and state-specific conditions to tactical underwriting actions

Responsibilities

Driving underwriting strategy, portfolio performance, and risk selection across assigned geographic regions.
Collaborating with state management, pricing, product, capital management, compliance, and underwriting operations to implement underwriting actions that optimize profitability, mitigate adverse selection, and enhance long term member value.
Monitoring the book of business in assigned region, including new and inforce business mix, risk attributes, and channel patterns, enabling early identification of adverse selection or shifts in risk quality.
Evaluating modeled results and portfolio risk drivers across the book of business understanding the underlying loss expectations, drivers of severity/frequency, and modeled financial impacts for assigned states.
Recommending and leading the implementation of targeted underwriting action to support improvements in profitability, retention, lifetime value, and member experience.
Partnering with regional state management teams to understand market conditions, state strategies, and business objectives.
Recommending state specific underwriting actions that balance growth, risk, and member experience.
Collaborating with pricing, product management, compliance, and capital management to ensure alignment on underwriting recommendations and business impacts.
Partnering with the Underwriting Strategy & Capabilities team to identify and prioritize future capability needs, analytic enhancements, automation opportunities, and rule refinements.
Supporting the development or refinement of underwriting guidelines, eligibility criteria, and referral frameworks.
Assisting in managing portfolio expenses by monitoring effective financial and resource management of assigned portfolio.
Ensuring risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.