P&C Product Management Manager - State Management

USAA•Tampa, FL
•$103,450 - $197,730•Remote

About The Position

USAA is seeking a P&C Product Management Manager for its Property and Casualty (P&C) Go-To-Market team, supporting Wisconsin, Minnesota, and Iowa. The role supports P&C insurance profit and growth targets in assigned states by helping develop strategic vision and tactical plans that expand product-line market share profitably. It focuses on state-specific competitive and financial KPIs, anticipating and responding to trends, and identifying opportunities to create regional impact and share best practices and innovation across the organization. The position is eligible for remote work in the continental U.S. and involves occasional business travel. Employees who live within 60 miles of a USAA office are expected to work onsite four days per week. The role works with large data sets and internal and external stakeholders to analyze performance, develop and execute state strategies, and bring strategic actions to market. It also supports team members with guidance and training and ensures business risks are managed in accordance with applicable risk and compliance policies.

Requirements

  • Bachelor's degree in Business, Marketing, Supply Chain, or Statistics, or four years of relevant education and/or experience.
  • Six years of relevant product or program management experience analyzing data and developing recommendations, or an advanced degree in Business plus four years of product or program management experience.
  • Three years of P&C experience.
  • Working experience creating product briefings and presenting to executive leadership.
  • Demonstrated experience conducting product analysis and developing an in-depth understanding of market dynamics, including competitor underwriting initiatives and rate-level analysis.
  • Competent knowledge of applicable product-related regulations and risk and compliance requirements.

Nice To Haves

  • P&C business acumen, such as product management, pricing, underwriting, or product intelligence.
  • Complex data analytics experience and ability to pull data, analyze trends, and make recommendations to leadership.
  • Proficiency with Excel, Snowflake, SQL, Tableau, or similar applications.
  • Strong written and verbal communication skills.
  • Consistent demonstration of leadership behaviors.
  • U.S. military experience gained through military service or as a military spouse or domestic partner.

Responsibilities

  • Analyze large data sets, state-specific profit and loss, marketing strategy, and the impact of marketing investments.
  • Answer financial and customer-related questions from stakeholders using multiple data sources and tools.
  • Collaborate with internal partners to develop insights and execute multi-year state strategies.
  • Engage with external regulators to bring strategic actions to market.
  • Work with internal stakeholders, including pricing, underwriting, and claims, to identify growth opportunities, develop a 360-degree view of members, and present key learnings.
  • Build reports using data tools to monitor business performance and communicate results.
  • Identify emerging themes and internal and external trends to improve performance and minimize risk.
  • Evaluate product performance metrics and competitor actions to support decision-making at regional and countrywide levels.
  • Partner with Government & Industry Relations, attorneys, and Compliance Advisors to manage relationships with local regulatory agencies and industry organizations.
  • Provide team members with guidance and training on processes and procedures supporting product-line initiatives.
  • Ensure business risks are identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Benefits

  • Comprehensive medical, dental, and vision plans.
  • 401(k) and pension.
  • Life insurance.
  • Parental benefits.
  • Adoption assistance.
  • Paid time off and paid holidays.
  • 16 paid volunteer hours.
  • Wellness programs.
  • Career path planning and continuing education.
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